Zen Leaf - Aurora

I walked in and they were playing the best tunes. The first and only dispensary I want to go to. I want a zen leaf hoodie. Also, banana milkshake was SUCH A GOOD STRAIN. Please allow me to review it.

Female brunette manager with the lazy eye has a terrible attitude. They refuse to accept official government issued Department of Defense identification that's standard-issue for all retired & disabled veterans. Staff is very uneducated. Girl at the door originally tried to turn me away for having an out-of-state driver's license but the rent-a-cop OK'd me through with the military ID. Somehow that same ID wasn't good enough for the 20% veteran discount they advertise. Most unprofessional dispensary I've ever encountered across multiple legalized states. You'll get better service & cheaper prices from your local dealer on the street corner than at this place. This was my first & will be my only experience shopping at this garbage excuse for a dispensary.

My boyfriend and I just spent $60 on recreational weed from Aurora Zen Leaf, just to get home with an EMPTY JAR. We called customer service who said they're not on site and it would take 48 hrs to find out if we're "approved" for a refund or replacement of product not provided. The only way we'll get that is by proving what happened...tell me how we do that when we're forced to leave without opening the jar to see the product??? Tell me how we would know until we left? We just got robbed $60. Giving dispensaries a bad rep!

This is one of my favorite locations out in Illinois. The location is by a large road, discreet, and very clean/modern! The products are good but I’ve only found around 3/4 things that I really liked. The staff is super friendly but they seem to usually be either really staffed or understaffed and don’t always tell you about any promotions. Overall, I have never had a bad experience and will continue to go here most of the time.