Zen Leaf - Neptune (Med/Rec)

Today was one of the lost embarrassing experiences I’ve had EVER. The MANAGER with long dirty blonde hair and a facial hair (he worked the closing shift in 12-19-25)….he refused to give his name (I believe a client can ask who it is that is servicing them; he knew he had already broke several company rules and decided to ask security to escort me out…..while I’m still getting change to leave. Very disappointing. Not only would he just not rectify the problem, but threatened me, and then had security “escort me out” simply because he didn’t want to provide his name. O YEA…..I AM A VIP MEMBER (not that it makes me special, but you would think they would care about customer retention). I am extremely disappointed; I actually recommended people here.

Zen site down, unable to order, found leafly and was able to order. Great site, will use again.

My fav dispensary in NJ! Love the weed and edibles.

The first time I ordered I drove 45 minutes and when I got there the product wasn't available even though I pre-ordered. I tried contacting them with the chat feature. That was a disaster the guy had no clue. I left a review with one star. Edwin Prada from zenleaf called me and we talked about my rating. He said if you take off your rating I'll give you a 15% discount which sounded okay at the time. Since then I learned I get 10% off because I'm over 55. So the discount is really only 5% because I can't add it on to the 10%. I have since shopped there and came back satisfied. But people should know that it's not perfect. Since my first visit was a disaster should have offered me 25% off. Everybody is a chinzo these days.

overall good experience. parking layout is a bit funky and limited. customer service was very good

I was in and out in 10 minutes and got a discount bc I qualified for one. Efficient and very helpful/thorough service, everyone working was kind and happy. Will 100% be coming back here rather than go anywhere else. The place was really clean and well organized on the inside.

The lady at the counter was very rude when ask if I was a veteran, the line was insane and I feel rushed every time I step foot in this place.

Please get rid of the zigzagging line setup! Staff were all very friendly and helpful! Parking situation could be better.

I heard that Zenleaf got a location in Neptune, which is very convenient. As another reviewer reported, the staff doesn’t give off vibes of being fake or acting like they know it all. I like and deeply appreciate honesty of professionalism, as I’ve managed for many years. Zenleaf of Neptune; you guys are on top of your game go above and beyond for your patients, and I have to give a shout-out to Nicole, Jesse, and Heather for being so incredibly helpful and putting me at ease. What I love is that they understand we are all human, make mistakes, and if the bud tender helping you doesn’t have an answer, they are glad to ask another co-worker, or simply say they don’t know. Not knowing the answer does not make a bad bud tender. Acting like you have tried em all and know all of the effects to every product; that no bueno and fake. Not the Zen of Neptune. You will have a great experience there. Guaranteed. And idk what it is, but I never had issues with Verano flower at Zenleaf, so I’d really stop shunning the brand. They are one of 3-4, and you don’t see Rythm carts lately that make cannabis specific oils. You like G-Purps, Motorbreath, Sonny G. All of the strains you see at other dispos carrying Verano plus a few more are cannabis specific (reserve carts) and they also have strain specific which are what most other carts are in this state Verano Essence carts). I grabbed a northern lights and damn it’s actually terrific and had great effects. (Thanks Nicole). Sadly Verano is having issues with their carts and my Nirthern lights was only filled like above the wicks. Snds inconvenient right. Not with Zenleaf’s policy or Verano. They give you another one, let you keep the one that isn’t filled, and just take another 1/8 off of your allotment. That’s awesome take as many 1/8ths as you want if I get to keep the old one too. It’s like having a little extra oil. Best place ever and honestly their menu is stacked always. I guess my old dispo won’t be getting my 12k a year, but the Zen is getting it from me. Thanks guys!!! I had to write this bc this is how an establishment, even dispensaries should be run. Your policies are PROFESSIONAL.

For some reason the smalls brand there weed is always very very dry it looks like good mids anyone else ???

Carly was very helpful and kind. Thank you.

Packed into store. Was so crowed and loud. Felt like I was on stock market floor in old trading days. But very friendly tenders. Prices need to come way down.

The buying stations are so close together that you can't even hear what your server is trying to explain to you. I don't like people being on top of me, especially during Covid times. They are trying to pack in as many people as possible and it does not create a conducive atmosphere for shopping. I will not be returning here.

No waiting in line outside...you go right in. Super nice staff. Fast service. The bud is great. I'd definitely recommend to a friend.

Jax was awesome! Very knowledgeable and extremely helpful.

Always top quality service. Last, visit, George went beyond, helped me sort out what I needed efficiently. Much appreciated.

This location has become my go-to. GREAT selection, friendly and knowledgeable staff, and always a fast transaction. Only gripe is I wish there were more lucrative sales and savings.

It was my first time coming here as a medical patient and it was a great experience compared to the last dispensary I used. The shop is very spacious and has a wide selection of products. Highly recommend.

George was so friendly and helpful!!

slowest line ever. don't go here on weekends. wasted like an hour an a half in line. they only care about medical patients or had an issue with staff or something. no one had any agenda regarding time efficiency.

First time for me and things look good.

Always a good experience, my favorite dispensary. Clean and neat, employees are helpful and knowledgeable. Thanks to Kev G today !

Best dispensary in Monmouth County for sure. Way friendlier than the other Monmouth County option GSD. Always extremely nice, front and back. This has been my go-to since opening.

I have tried several dispensaries in the state. I loved one nearby but since the pandemic they have changed and just not worth the drive. I found Zenleaf and honestly I never plan to switch again. This place is amazing start to finish! Everyone you meet there is so helpful and friendly!! It never feels fake there and not too medical in atmosphere but not “stoner” vibes either. It’s like a spa! Love it!