Placed an order online and went for it since got confirmed for ready for pickup, and they told me they couldn't find the order making me look dumb.
Ratings and reviews of Zen Leaf - Prospect Heights
(1 ratings / 43 reviews)
4.7
Quality
4.6
Service
4.7
Atmosphere
Reviews 25-43 of 43
It was my first time going to a dispensary, so I was nervous lol. The staff greeted me kindly and made me feel so welcome. Joey H was extremely helpful and I really appreciated his friendly and positive attitude! I felt very well taken care of! Awesome place :)
Recently I visited Zen bud, made my purchase and left. Not too much later I received a voicemail I checked it out and it was Zen Bud telling me that cameras had picked up that I had dropped $20 on the floor. I immediately had my wife call them and she told him them I was on my way. I got there and they gave me my $20. not only does it say something good about the security of their place but also the honesty of the employees ,as well as people that shop there. My first experience at Zen leaf was with Holly m. then with Anthony A. Peter M. Jonathan R. all of these budtenders are very knowledgeable, very courteous,helpful, and friendly. I will be a lifetime customer. Kudos all around Zen leaf.
Dispensary response:
Hey there! It is truly amazing to hear our guests having such amazing experiences at our Prospect Heights location. When you shop with Zen Leaf, we are here strictly for you and to support you along your journey to relief. This means providing honest, friendly, and knowledgeable care to everyone who walks through our doors. We appreciate you letting us know how well our team is doing and even shouting out a few of them; Holly, Anthony, Peter, and Jonathan, we owe all of them a huge round of applause! We hope to always see you at Zen Leaf, as we can't wait to continue providing you with the best care and cannabis you can find!
May 2, 2022
everyone was very nice, great selection, first time here and will go back again
I love the ambiance of Zen Leaf PRospect!! Not only are the budtenders extremely helpful, but also, they have great recommendations from every cultivator. I never leave the dispensary and feel as though I had a bad experience nor do I get bad recommendations on product! I’ll keep coming back :)
Dispensary response:
Hello. Wow! We are so honored and grateful for you taking your time to let everyone know about your latest experience with our Prospect Heights location and team. Here at our highest priority is making the patient's visit as effortless and memorable as possible. We aim to not only provide the highest quality marijuana products but to provide educational and efficient care. Thank you again so much for your generous 5-star review of our care and dispensary, we appreciate your detailed feedback and support. We hope to see you again very soon!
November 22, 2021
i have to say, i did not dislike ANYTHING about my visit. i come here pretty often as i work right around the corner. Tony was a nice guy, and helped me get what i needed!!! every time i come here everyone is so friendly and i adore this place. 15/10!!!!
I'm a medical patient in Colorado. I have a second home here and spend a little less than half my time here. Because I'm a Colorado resident, I can't qualify for medical here. I was looking for a place with the same quality I was used to. This place is great! Great product (although not quite what I'm used to) but what is most remarkable is the staff. I've never had a bad experience here. Scott was my budtender this time, very knowledgeable and pleasant. The budtenders in Colorado are mostly surly, as if they're doing you a favor by selling you weed. These people understand that they are providing a service and appreciate your business.
Dispensary response:
Hello there! Wow, we greatly appreciate the wonderful and informative positive review you're provided for our Prospect Height Zen Leaf Dispensary. We're delighted to see that every visit you've made to our Dispensary has been nothing but stellar for you. Here at Zen Leaf, we strive to provide all patients and customers with a beneficial and life-enhancing experience to help recommend high-quality Cannabis products for the relief you need. Once again, we thank you for the amazing feedback and for being a loyal Patient. We hope to see you at Zen Leaf again!
August 9, 2021
Everyone working was very helpful, my consultant was George, he was very helpful in finding what products would be best for me. I would definitely go back and recommend it to my friends!
Great dispensary, would def recomend
Dispensary response:
Hello there! Thanks for leaving such a kind and detailed 5-star review of our Prospect Heights location. Here at Zen Leaf, our mission to is provide a high-quality experience by providing education and compassion while conveniently delivering your favorite products. It is always our pleasure to have you in and we deeply appreciate your sincere shout-out of our Zen Leaf team and the amazing impact they left on you. Your feedback and support are paramount to our continued success. Thank you so much again for the stellar support for our Prospect Heights location! We cannot wait to see you again! :)
February 13, 2022
Tee was fucking sweet man! down to earth ass convo cool recommendations ... the inside of this place will wow your life
I called the call center and spoke with Rolan this guy took the time to call each individual dispensary to try to find what I was looking for the high supply products don't display the strain names and he was able to help me. Big thumbs up best customer service ever
Dispensary response:
Hello there Cole! We are incredibly appreciative of your time in providing us with this stellar review of our Prospect Heights location. We are over the moon to hear that Rolan could provide you with such phenomenal service while making your shopping experience a breeze! Here at Zen Leaf, it is within our culture to provide top-quality products and services for top-quality customers like yourself! We strive for excellence and value the connections we make within the community! Cole, we thank you for your support and can't wait to see you again!
May 8, 2021
This place is a gem! It is super convenient to my location which is a huge plus. They have a great selection too! Everyone was super welcoming and friendly. Aidan helped me out with my order and he was personable and attentive. Overall a great experience and I will definitely use this place going forward. I do think it would be a good idea for them to implement a new customer discount to be competitive, but you can still earn loyalty points and they said they have double points days!!
Great team, great menu. Have loved product recommendations from Anthony Z & Cody! 🤙🏽 the vibe here is peaceful and fun. Love stopping by when I’m in the area!
Dispensary response:
Hello there! WOW! Thank you so much for your kindhearted words and positive feedback. At Zen Leaf, we aspire to provide top-notch customer service-all while providing the most effective cannabis products. We are delighted to hear our very own Anthony and Cody have provided a 5-star service. We thank you for being a part of the Zen Leaf family, and we look forward to seeing you soon!
July 14, 2021
No complaints (great selection, friendly staff) except to the branch manager Joe Naleck who is awful at reconciling customer issues. Wrong item given during transaction despite my accurate order. No refund or partial credit to the product I intended to buy. Now stuck with $70 bill on item I DID NOT ORDER, and need to pay full price for what I wanted in the first place! Terrible service to loyal customer. Shop elsewhere!!
Awesome 😎
Best in town! Everyone is so knowledgeable about everything. When asking to try something new, Brittany, one of the managers, is so nice and honest about products when trying new things. Nothing but good vibes and good people. Definitely my go to spot for now on!
I had a great experience at Zen Leaf. Everyone was very friendly and kind upon entering. My cannabis consultant Adan was very knowledgeable and was able to recommend products to me that fit what I was looking for! I wil absolutely be returning.
I have frequented quite a few dispensaries and I have to say the employees at Zenleaf are by far the most knowledgeable. Always the best variety and incredible recommendations. Definitely my go to spot!
Got less skimped on my eighth