First time at Zen Leaf. What attracted me was the online menu selection. When comparing the stores in the surrounding area/counties, Zen Leaf has the best selection hands down. The staff was friendly and helpful. When looking for the top strains, this is your store!
Super friendly and helpful, plus I got a free battery and charger for being a new customer. I returned a little later on the same week and was treated to the same experience. Super friendly, great product. I highly recommend.
I've been going to this location ever since I got my card about a year, there's usually great customer service! But recently I placed an order and I ordered an accessory to use my points. I place my order online and it didn't show that my points were taken off for the item so they do it when they cash me out. Okay.. needless to say when I got home I opened my bag and my accessory item was not there, so I called, they said they would review the video footage and get back to me, mind you I was outside waiting in my car when I picked up this order so I was not inside at all!they called me a back hours later that day and said that it showed the person putting the accessory in the bag! That's a crock! I did not have the item it was not in the bag!ever since then I do not leave this place without opening my bag and checking out my order and making sure that all of my items are there because it shows me that they will lie about it if something is missing! Then the last time I was there I asked about their online deals they weren't listed and associate told me that they are short staffed and there's no one to download the deals of the day! So you don't know what the deals are and you have to waste time trying to find out by a phone call or whatever because they aren't even sending emails about their deals! Bloom in Akron always sends emails about their deals!
I got to the dispensary at 6:45, they're open until 7, they had 1 person in the lobby, and denied me access to get my medicine. Anyone that's been there knows you can see the lobby from outside. My husband and I will no longer be patients there. I will also spread word of mouth to others as well. If you're open to a certain time then you need to allow people to come in until then. There's been plenty of times I've been there personally and there were people came in at 6:59, and they were able to check them in and get them back. Horrible customer service, very disappointed!
Was turned away for being 2$ short on a 226$ order. I’ve NEVER BEEN SHORT ON ANY ORDER EVER, AS LARGE AS 500$ WEEKLY, since the stores’ grand opening. Had MAD LOYALTY POINTS. MADE THEM PAY OUT EVERY BIT OF THAT LOYALTY IN STORE ITEMS, AND SAID “GOODBYE ZENLEAF.” WILL NEVER RETURN TO THIS LOCATION, OR ANY OTHER ZENLEAF.
Zen Leaf was a great place for this new medical card holder! When I visited, I was having a high anxiety day, and Alyssa was very compassionate and accommodating. She was patient and answered all my questions, even kindly repeating the info again and again when I asked for clarity. I did not feel rushed at all and felt that Alyssa helped me choose the appropriate products for my needs and budget. Despite my high anxiety, the whole process was smooth and everyone I interacted with was very kind. I’m very grateful for Alyssa and her help and empathy.
Very helpful for a first timer days after receiving my medical marijuana card . The person whom helped me was knowledgeable regarding strains , types, flower ,edible , etc . The atmosphere is very comfortable. I felt at ease with the questions I asked ,the product purchased. I will be a return customer!
Friendly, knowledgeable people, up to date on the current winds of change in thee industry..... Well designed lobby, and back room.... rivals dispensaries in States with a much lager head start.....
I have never been treated so awesome
everyone person who works here are AWESOME! Very polite nice. This is my 3rd time. I haven't been to any other place. Y'all will always have my business! Great Place!
A very welcoming environment everybody is friendly and knowledgable. The staff is very understanding if you're on a budget. They will get you what you need within your budget. I make the drive 20 minutes just for the service!
This is in my opinion the absolute best dispensary in the Akeon/Canton area by far. The staff is totally awesome and very knowledgeable. You are always greeted with a smile, and after a couple visits the entire staff remembers your name. They actually all greet me by my first name, and they always want your feedback on how the last products you purchased were. They truly care about you as a customer and go out of their way to show it. The building itself is very nice and sparkling clean inside. They have a huge selection of the absolute best strains available in the state as of yet. I myself use disposable cartridges sin e it's a bit more discreet at work, and nobody has as many varieties, which are always made from the best of the best strains. The prices are also quite a bit lower than say the "other" dispensary nearby. There is no reason to even try to go anywhere else, this is the best dispensary in the area.
Nice place and excellent staff!! Would go more if I could afford it lol but will definitely be going back as much as I can! You can tell they really care about the patients, budtenders are very knowledgeable
layer cake = pain relief !! If you haven"t tried this strain it's highly recommended !! Little pricey but get a little for bed time. They really know about products they have.They are very good on prices for the most part. Isaac is a very cool guy! He gives good advice and is very good at making you feel at home.The rest of the staff is also very nice and they don't rush you. I'm from bolivar south of canton. I now have a few friends that go to Zen Leaf in canton.They never had a bad experience . They always mention isaac . If the weed don't give you the chukkles he sure will!!