on January 5th, 2019
Terrible customer service. Lots of spam calls from their reservation desk to try to buy further products. Their directions, as they even stated, are terrible and GPS does not work. They called us 13 minutes before the tour stated don't worry take your time everyone gets lost. We show up at 1101AM, to be met by the nasty manager with absolutely no customer service experience who admitted shes been on vacation for weeks and does not want to be there. They said since this happens all the time they do not offer refunds.