RISE Dispensaries Hagerstown (Med)
7/7/2023
The most poorly run private business I've ever been in. At first I thought it was understaffed but then I realized there were employees everywhere. Scattered about all doing not much. This was while 3 out of 18 registers were open and a line 40 people deep. Some of the cashiers also take mini breaks where they just chill for 3-5 minutes at the station after a transaction. They do this all whole staring at the line of customers. As far as the product, of course I plug in my order and they didn't have one item in stock. Read the other reviews, and you'll see this is commonplace too. So they can't handle the customer experience, and they can't handle inventory either. The director of operations for this place is failing miserably. I waited my whole life for legality in Maryland and my first experience was awful because of incompetent management...... Just get people through faster. How hard is that to do?