Sanctuary - Woburn
7/27/2021
Nice people, gorgeous space. The budtenders are not the most informed. My main concern is their product. I’ve bought several SN3 cartridges which they heavily discounted saying they were phasing out the components. No one ever disclosed that they’ve had problems w clogging, leaking, or flat out swallowing cannabis gel in your mouth. I tried to return some clearly visibly dysfunctional ones and they said no. They said they’ve disclosed this problem when I purchased them. I can assure you no one ever said disclosed that on multiple purchase dates. Oh, but they had a solution - they offered me some plastic toothpicks. Lol. Guess what? You just lost a customer. I won’t ever put your cartridges to my mouth again. When I explained that I swallowed the gelatinous stuff on several occasions, their answer was “it looks like you used most of the cartridges.” Yea, sir manager, I ate them for dinner…. Unexpectedly.