1........0

Original customer that was sold a $25 wam pen that never worked. I returned less then 24hrs later along with full cartridge that was also purchased, to show them it never worked. They refused to do anything other than try to sell me one that did have a warranty, that was never suggested the day prior. I asked if being a loyal customer since they 1st opened meant anything but obviously it didn't. I wanted to speak to the manager and was refused that also. They wouldnt give me his/her name and was told I would get a call but never did. Even though they have computers showing my purchases, had knowledge of me being there less then 24hrs prior, the full cartridge and records showing how long I had been going there they did nothing to make it right. I left them the unused broken wam pen and told them to keep it as it was of no use to me broke. I really thought their original staff from the beginning were ALL awesome. Their newer budtender and a $25 non working pen just cost them $1000's of my money. I go to a dispensary that backs their product even if they arent as good as this place. wouldnt you? Thanks guys, for showing me you dont care one bit about your customers and their loyalty. Good luck in the future