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I’m a medical card holder and I’m a loyal Floyd’s customer. My experience at the 28th location is usually flawless and done in a very timely manner. I called at 9 AM to confirm my order could be filled- I was advised that the store clerk would not be able to fill the order until his coworker came in at 12… I finally got the message at 12 30 my order was ready- three and a half hours later. When I arrived the very helpful store clerk told me that the schedule was changed and now the morning person works their shift alone- Making it harder to fulfill my large medical order. This used to be my favorite place to shop but I have to say after this experience I might have to rethink.

As a medical patient I appreciate coming in early and having my order ready. Today was seamless and perfect ! I placed my order online and it was ready within an hour. Thank you!

I placed an online order and was pleasantly surprised by the follow up messages regarding the substitutions that needed to be made - the budtenders had my order ready when I came in. Very pleased with the service and the product from this Floyds location! Thank you!