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I love the professional atmosphere here, and at the same time, down to earth and accessible. I admit, my first time was a little intimidating, but now I've worked with many different employees during my visits, and I love that everyone has such welcoming attitude! I love the team work too! If someone doesn't know much about a particular product, there is SURE to be another employee that does. I've ordered online too, and never have to wait more than maybe 15 minutes or so for pickup, and most times I'm ordering in store, its about 20 minutes or so. and there have been times when I've been in there and out within 15 minutes. There was one time that I got to experience heavy traffic, and it took 40 minutes from check in to check out, but that was a time that I knew they'd probably be busy. Everyone here is knowledgeable and there is a wealth and range of experience too. Highly recommend this place. :)