Ascend Cannabis - Collinsville
6/1/2020
Improperly canceled peoples orders today. Everyone who came for the 5-6pm slot got completely screwed over. They sent out an alert to tell people they were closing at 5 at 5:09pm. What company does that to people? doesn't matter that I drove hours I guess? whoever made the decision to send an alert that late needs to reevaluate their career, this is not how a professional company operates. not to mention they purchased a property without enough parking or square footage so people have to walk or take a bus and then sit in the cold for hours before entering the building.. you would think they would spend the few hundred $'s to provide an outdoor heater since its their fault for purchasing such a poor facility for their business but nope just stand in the cold. I will never come back to this fly by night dispensary and I highly suggest no one else waste their time. plenty of other dispensaries and any extra time driving will be made up by not dealing with their lack of efficiency.