D........3

I've been to this location on multiple occasions. Not impressed. I work in the industry, I've been a budtender in Sacramento and LA. The employees are novice salesmen with little knowledge of the product they eagerly suggest to customers. Also my ID was scanned when I came in which made me uncomfortable as that has not ever happened to me at a dispensary in Washington. The product is marked up to a premium price, the daily deals are lousy and the facility has an all around unprofessional feel to it. Why go here when there are so many better choices?!

The staff is generally pretty clueless. Ive been here over a couple dozen times, spending at least $150 every visit. usually about 3-4 times a month. About %60 of the time I experienced a negetive visit. They never answer the phone, deals and updates are not reflected on the online menu. I was told mutiple times I could not utilize my points. Ive been overcharged 3 times now becuase staff forgets discount. On Top of all that I still came here, I was always polite and always tipped the budtenders. Untill my last visit that is. My latest purchase will be my last at this facility. The staff member refused to return a catridge that was clearly defective. He even tested the catridge, tested my battery and came outside to watch me try to rip it. After clearly seeing the product was a dud and was covered under the return policy he would not return it. It had all the fluid left, i had a reciept and I came in literally 5 min after the original purchase. I explained I lived an hour away, was a loyal custumer and Ive never complianed or returned anything. he flat out rudley refused to exchange my product. This is the last time I get ripped off by some half ass salesman who doesnt know anything about thier products. Your staff needs serious training. what a joke.