M........y

I have been visiting this location once a week or once every other week since they opened. Airfield Supply Co. has a lot of good things going for it. The location is easy to get to with a lot of parking available. There's enough variety in medicine to keep me interested in coming back and the quality in medicine has generally been consistent. The service however is hit or miss. True, there are staff members that are very attentive and informative but there are also staff members that seem more interested in talking to each other rather than engaging with their patient as they wait for you to choose a product-- offering little to no guidance. This makes for a poor experience because the lack of understanding and empathy makes me feel like a money bank more so than a patient. One experience particularly stood out to me as I asked the budtender assisting me what the strain of the day was. I was told immediately that I have to check online myself. I have no problem with being self-sufficient but then i wonder why another employee assisting another patient was able to tell my budtender, the answer. When I asked to see a particular strain, my budtender proceeded to dump all of the other display containers on the floor- something I've never seen anyone else do before. It was almost as if I was being told, "Why that strain? It's so hard to get to". Furthermore, I had asked for a pre-roll and even though the request was acknowledged, the pre-roll did not end up in my bag and I was not charged for it. Needless to say, it was an experience that has made me weary of coming in and nowadays when I'm standing in line- I'm secretly praying I do not get certain individuals to assist me. One other small thing to mention is the inconsistent quantities that are in the pre-packaged eighths (may apply to other quantities, but I only buy eighths) or rather that some staff members will allow you to choose the eighth that you want while some grab whatever is available for you. I cannot say whether or not I've ever been shortchanged with 100% certainty as I do not have a scale, however, there have been times where the eighth that I received paled in comparison to another eighth that I had purchased from Airfield. Case in point, I'd really like to see all staff members being consistent and allowing the patient to choose their eighth. Overall, Airfield Supply Co. is a good dispensary that has some easily remedied problems that are hopefully addressed in the foreseeable future.