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You're doing so many people such a huge favor by offering this alternative in this area. Fort Smith is still a pretty notorious city for a lot of people to be "in the weed closet" and not want to discuss these kinds of things openly. I think that's silly. Organizations like Fort Cannabis Co. will be at the forefront of trying to change the stigma that is associated with cannabis use. It's a beautiful thing, and these are beautiful people! When you come in it's a normal waiting area situation. Get your ID scanned, wait, get called to the back through a locked door. You are always one-on-one with your sales rep at the time and don't have to worry about "who is going to help you" or walking into a room and having to choose someone to work with or something like that. Everyone seems pretty purpose-driven and they are there to work, so they are only chit chatty if you want to be chit chatty. It's a busy place so it's usually best not to linger and it's obvious when they're busy. With their service structure though you are pretty unaware of that when you're browsing product. When you're done, you pay out, get your little stapled bag, and head out :) I was first helped by Heather and subsequently have been helped by Jeremy and then Nick. Someone else, too, but I unfortunately forgot her name and that's a shame. :( Everyone I've worked with has done a great job pointing me to products that can help me specifically with what I need. I experience persistent (like... unrelenting - all day - all the time) muscle spasms in my back, chest, and neck. They know what products to reach for and how to generally advise the coordination of cannabis products to alleviate symptoms based on "what you have going on during the day." Quality of service over all?? A+ ~~~~ Any questions I have are answered on the spot or followed up with very quickly after some research. The store has a good selection of products, albeit inconsistently stocked, and receives multiple deliveries of new products each week. This is NOT necessarily a negative... I think it's part of the difficulty of how Arkansas has the current distribution model set up and for safety reasons. The inconsistency is remedied by consistent updates to inventory on Leafly (and I do not currently recommend trying to look at their inventory on any other application). The time before last that I went there wasn't really a whole lot to choose from, but this most recent visit?? I was completely blown away by the selection. They were also running a promotion at the time on 1/2 and 1/2 cbd/thc carts that came with a pen... didn't jump on that, but it was neat to see a promo going! Keep up the great work, guys :D