d........k

I placed an online order and waited until it was ready to pick up. I went in and had to wait in line with the walk-ins. You then get to go stand in the back room filled with people. The employees are moving as slow as possible and having long conversations with people. The whole room was full. They would just take whoever made it to the front first and didn't prioritize medical or online. Why would I place an online order just to come in and have to wait in the rec line for 35 minutes. Everything about this place has gone downhill. The area is horrible and the security is inside the second room with no way to see the lobby or parking lot. Honestly horrible customer service and a safety issue. The woman behind me did it online so her car wouldn't get broken into but still had to wait in the rec line. I have a medical condition and asking me to stand in line for 30 minutes is insane. There are no chairs either. All chairs have been removed. Go anywhere else. They don't care about your comfort, time or your safety here. Medical patients.....don't even bother. They treat you like rec and make you wait in a long line of walk-ins. Sad I have been going here since it was SWELL.

They always have my online order ready in about 10 minutes. It’s easy and quick if you are in a hurry. Good flower prices and the hash has been awesome!

Don't bother going here for BOGO days. Line is out the door, crying babies, about 90 degrees inside and a hour wait while people buy unlimited amounts of vapor carts to resell. How is this helping your returning customers? This feels like a cash grab on old Vape products. Save your time. After the wait you've saved nothing. They are sold out after the first hour or two. Horrible execution and a great way to turn off good customers. I was shopping here regularly a few times a week but after this I'll just go back to another dispensary. Money lost from good returning customers will overshadow any profits from BOGO days.