j........j

I was visiting this store as the only store I shopped at. I purchased a 1 gram cartridge here and it was still half full when it broken in my pocket about five days later. I visited to see if they would exchange the broken cartridge for a 1/2 gram cartridge. The managers were too busy to speak with me so the tender went and asked a manager who was in a meeting. I was then offered a 10% discount. I let the tender know that I wouldn't be satisfied with that so they went and talked to the manager again came back and offered me a 20% discount. I declined the 20% discount and won't ever return to this store. The tender was super nice, but I won't be back due to their management decision. If I purchase a product that is either made cheaply or has a defect and it breaks days later I expect it to be replaced, not to have to pay 80% for a return on a defective product.