This place has great prices and a good selection of products. I had previously published a review critiquing the service speeds. I decided to go back to see if it had improved. I had an online order to grab but it ended up taking 25 minutes to get out of the store and they were not even busy. A serious overhaul needs to be done on online pickup orders. The in store shoppers seem to take priority over online pickup when at the register, shouldn't it be the other way around? What is the point of having pick up orders if it still takes 30 minutes? Maybe I am being impatient but then again no other dispo takes this long to do online pickups. I really want to like this place but the chaotic check outs keep giving me a bad taste in my mouth.
LEVEL 99 BUDTENDER....I don't have the authority to bestow such titles, but if I did, I'd grant it to Trevor! After experimenting with different dispensaries, I've learned that this is "my place." The importance of a skilled budtender with whom you have a great rapport cannot be overstated, especially in a market like MI where novel and brilliant innovations are rolling out daily. On one hand, this makes being a patient wholly adventurous, yet still overwhelming at times because no amount of research or education can compare with firsthand product experience. This is where your budtender's expertise will prove indispensable (no pun intended; still punny). However, customer experience is elevated further when your budtender jives with and is able to pick up on your individual nuances, expertly steering you towards that new fave you'd never have chosen on your own and breaking down the particulars of terpene profiles, strain specifics, texture, etc. since the selection is vast. Trevor was the reason my first experience at 3fifteen swayed my opinion so strongly in its favor, and repeat visits have solidified my perception of them as a tightly-run, effectively branded, professionally staffed, compassionate, affordable, and accessible emporium of the finest medical cannabis products available in the state of Michigan.
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