“The service and the staff are very amiable and aware of patients needs. Connecticut medical marijuana is very expensive and the thing that bothered me a bit is as soon as I seem to find a reasonably price amount that is affordable and addresses my conditions, they cut the amounts and then the costs stay high and unaffordable.”
“I have been a part of the program for a while. In CT we don't have the choice of switching dispensaries. You choose one when you start and then if you want to switch you fill out paper work etc.
It was recommended to me by my general practitioner that I sign up here, which I did. I don't regret it one bit. Not taking into consideration some of the other flaws inherent in the CT system is necessary.
The people here are very nice and very helpful. They are always there with a smile and a hello. The staff is super responsive when I call. They always pick up and take my order or you can easily order online and pick up your order.
This place has become a part of my routine. It's a place where I go to get medication to feel better. And the staff only adds to a sense of comfort and calm that the dispensary has.
There is very comfortable furniture, free bottled water, nice calm music. The patients are usually just standing around chatting.
I'm actually sitting in a chair as I write this waiting to be called up to the window for my meds.
People are coming and going, pharmacists are talking to patients about products and the whole atmosphere is super positive.
They sell some glass ware and vaporizers. It's most of the stuff you can buy at a head shop in some glass cases. Some pricey stuff and then other stuff like vaporizers etc that are at msrp.
Just a great place. ”
“I needlessly waited about 25 minutes for a pre-order due to two very inattentive pharmacists. When I first went in, I approached one of the counters and said I had pre-ordered. I was told to have a seat and I would be called.
After that, I noticed that many (6 or 7) patients who definitely came in after me were being served.
This is the 3rd time it has happened (always on a Saturday). Why they chose to tell some patients to have a seat and then wait on 1/2 dozen or more patients who showed up later is lame.
Very poor service.”
“It gets no better than this Pharmacy. You will literally experience world class service in the friendliest most professional environments you will ever step foot in. You can qoute me on this when I say; "The service is so good here that I don't even want to go any where else".”
“excellent...easy on and off I-91 centrally located. I really feel comfortable there to ask questions from staff and sometimes from others. The staff is wonderful...always perky and so helpful and knowledgeable. I wish that Arrow Alternative Care should open an office in Middletown!
You would get all of the shoreline folks and Cromwell, Rocky Hill...would be a huge accomplishment for Arrow!”