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Urban Treez - Pre ICO
11376 Ventura Blvd, Los Angeles, CA
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- ATM
- Recreational
- Medical
- Debit Cards Accepted
- Storefront
- ADA Accessible
- Veteran Discount
4.8 out of 5 stars182 reviews
Quality | 
Service |
Atmosphere |
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I have been here twice and I like it enough to come back for more. I like the 20% discount on Wednesdays called Pre-roll Wednesdays. I also like 20% discount on vape products on Tuesdays. The atmosphere is chill and relaxed. I will definitely come back next week.
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0
0
Best best best
Dispensary said:
Thank you for your support! We love hearing our patients loving our products and shop. keep an eye out on our Instagram for updates on new products being added to our inventory coming up! Instagram.com/UrbanTreez_
Thank you for your support! We love hearing our patients loving our products and shop. keep an eye out on our Instagram for updates on new products being added to our inventory coming up! Instagram.com/UrbanTreez_
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00
Service was great but their weed is dry. First and last visit
Dispensary said:
We're so sorry to hear this. We strive to bring you the best every visit. Please e-mail us at Contact@UrbanTreez.com so we can learn more about your experience. We hope to hear from you!
We're so sorry to hear this. We strive to bring you the best every visit. Please e-mail us at Contact@UrbanTreez.com so we can learn more about your experience. We hope to hear from you!
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00
Such a great place to find bud and pre rolls!
Dispensary said:
We're so happy that you had a great experience! We hope to see you again soon!
We're so happy that you had a great experience! We hope to see you again soon!
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00
Was an awesome shop with great employees!
Dispensary said:
Thank you! We appreciate your support!
Thank you! We appreciate your support!
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00
I love this spot every time! Amazing service!!
Dispensary said:
Thank you! We appreciate your support!
Thank you! We appreciate your support!
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00
Lovely staff, especially Jazz!
Dispensary said:
Thank you for your support! We hope to see you again soon!
Thank you for your support! We hope to see you again soon!
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00
I’m very sad to leave this review. I have been a loyal customer at this dispensary for over a year. In that time I have spent thousands of dollars here. Yesterday I purchased 4 disposable select pens and a variety of edibles. When I came home and opened the packages, one of the pens was only half full of product. I purchased these items for a bachelorette weekend specifically. I called Urban Treez and explained to them what had happened. I expected them to be cool about it, I couldn’t come in and exchange it, I don’t live locally, I merely asked them to just put a coupon on my account for $15/$20 or just throw me a few pre-rolls the next time I come in, these things happen. I was not asking for the full amount (A Select Cartridge is $36). Instead, they were horrible to me. Molly, the manger, was completely unreasonable and not helpful, it was like speaking to a robot, except robots are nicer. I can’t believe that it is worth losing thousands of dollars of future business to not say “Oh man, I’m sorry that happened, I see you shop with us a lot, let me just put a coupon on your account for the next time you come in.” But no, Molly would rather be nasty and immature to me, which is insane in my opinion, not the behavior a manager ought to have. Molly shouldn’t be a manager until she takes customer service and retention training. I wonder what her function is, she literally did less for me than the bud-tender who answered my call.
Obviously Urban Treez doesn’t care about their customers, so I am happy to take my business elsewhere, you should do the same.
This is what you have to look forward to if something you buy there is defective.
I will never shop here again and I’ll be glad to tell everyone I know to boycott as well.
Dispensary said:
We're so sorry to hear this. We strive to bring you the best every visit. Please e-mail us at Contact@UrbanTreez.com so we can learn more about your experience. We hope to hear from you!
We're so sorry to hear this. We strive to bring you the best every visit. Please e-mail us at Contact@UrbanTreez.com so we can learn more about your experience. We hope to hear from you!
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10
Great shop with top shelf strains. Lots of variety and great service!!! 🔥
Dispensary said:
Thank you for your support! We hope to see you again soon!
Thank you for your support! We hope to see you again soon!
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00Urban Treez is hands down the best experience I've had at a dispensary so far. When you walk in, the check-in desk is in the same room as the store and selections, so it feels welcoming and easy to go to. I am someone who has a hard time talking to employees in any situation (seriously, going to a drive through is my 7th level of hell) but they seemed to recognize that and guided conversation seamlessly. I hate the doctor's office anxiety dispensary waiting rooms can give you, so their streamlined process is a dream.
If you're looking for a quick, easy, judgment free experience with educated employees, you found it.
Dispensary said:
Thank you, caitccole! We appreciate your kind words -Urban Treez
Thank you, caitccole! We appreciate your kind words -Urban Treez
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