
Ratings and reviews of Ice Kream
(203 reviews)
4.8
Quality
4.9
Service
4.8
Atmosphere
Reviews 1-24 of 203
January 27, 2023
Great atmosphere and great selection of flower !!
July 16, 2023
IceKream was great. Jayda helped me find some awesome bud. Will come again
May 29, 2023
Jay was very helpful add patience I had a lot questions he looked out for me. A1 product
May 29, 2023
Come see Jay. They got the best product in Cali... will return
June 10, 2023
best despo with the best deals!! 💯
February 28, 2023
THEY WERE SICK. So helpful and gave the best deals. Gabby was the best!
March 8, 2023
I liked the place very great hospitality
March 7, 2023
I enjoyed the knowledgeable staff and the chill vibes!
March 1, 2023
Super Chill thank you to Zephanie and Adriane 🥰
March 3, 2023
Gabby was the best
February 24, 2023
This is the best store for the zaza
February 25, 2023
Great first time!
February 24, 2023
Chill spot
February 7, 2023
Lit spot dope staff!
January 25, 2023
Deff would recommend 🏊🏽♂️
January 25, 2023
So friendly and helpful
December 2, 2022
super friendly staff. very slick aesthetic. quality product every time. super fresh well cured flower.
December 5, 2022
Everyone was damn nice! We made small talk about how and when we like to smoke to help me find exactly what I needed
November 27, 2022
Best dispensary I’ve been to in LA great service too
Dispensary response:
Thank you so much for the support! We can't wait to see you again!
November 30, 2022
December 9, 2022
Fire zaza
August 17, 2021
Loved the extensive selection of Friendly Farms available at very reasonable prices. Budtender expertise and product knowledge varies greatly depending on who you get assigned to.
March 14, 2019
I’m very sad to leave this review. I have been a loyal customer at this dispensary for over a year. In that time I have spent thousands of dollars here. Yesterday I purchased 4 disposable select pens and a variety of edibles. When I came home and opened the packages, one of the pens was only half full of product. I purchased these items for a bachelorette weekend specifically. I called Urban Treez and explained to them what had happened. I expected them to be cool about it, I couldn’t come in and exchange it, I don’t live locally, I merely asked them to just put a coupon on my account for $15/$20 or just throw me a few pre-rolls the next time I come in, these things happen. I was not asking for the full amount (A Select Cartridge is $36). Instead, they were horrible to me. Molly, the manger, was completely unreasonable and not helpful, it was like speaking to a robot, except robots are nicer. I can’t believe that it is worth losing thousands of dollars of future business to not say “Oh man, I’m sorry that happened, I see you shop with us a lot, let me just put a coupon on your account for the next time you come in.” But no, Molly would rather be nasty and immature to me, which is insane in my opinion, not the behavior a manager ought to have. Molly shouldn’t be a manager until she takes customer service and retention training. I wonder what her function is, she literally did less for me than the bud-tender who answered my call.
Obviously Urban Treez doesn’t care about their customers, so I am happy to take my business elsewhere, you should do the same.
This is what you have to look forward to if something you buy there is defective.
I will never shop here again and I’ll be glad to tell everyone I know to boycott as well.
Dispensary response:
We're so sorry to hear this. We strive to bring you the best every visit. Please e-mail us at Contact@UrbanTreez.com so we can learn more about your experience. We hope to hear from you!
June 29, 2019
March 27, 2020
The staff at urban treez is very knowledgeable and friendly. They have a great selection of products too!
Dispensary response:
Thank you so much for your support! We appreciate you making Urban Treez on of the best dispensaries in Cali. Hope your staying safe. Have an amazing day!
April 7, 2020
October 8, 2019
Great selection and the most knowledgable and friendly bud tenders. They really know their stuff.
Thanks again.
Dispensary response:
Thank you for your amazing words! We strive to bring the best customer service to the table. We hope to see you again soon. ~Urban Treez~
October 9, 2019