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Felt a little bit like I was in a warehouse. Needs some finishing, some warmth. My customer service person had to keep running from one place to another and back again to show me things. Could be organized a bit better? My customer service person seemed a bit more knowledgeable than the other place I go to. Bud was ok-good, price was good.
Always a great experience... very helpful and knowledgeable staff. Given the understaffing, this team does a remarkable job. Having more team mates to serve clients would be beneficial to both clients and staff!
I really like how nice the staff is, though it revolves worse than a Merry go round. My only complaint is that a lot of the staff isn't super knowledgeable about their products.
Very knowledgeable staff and friendly service! They have the best selection of top shelf marijuana around. I love how easy it is to see their products in the cases. Definitely recommend this store and it's friendly employees.
Over the last several years I've had three instances where I've needed to make returns of clogged cartridges; the first two times I was hassled (once at Maple Valley & once up north) and this last time I bought a cart on Sunday and it started clogging by Monday morning and they refused to exchange it because it didn't TOTALLY clog. In addition, the employee had to call a manager just to check on a $30 return. Can you imagine working for a company that makes you take calls on your day off to approve petty returns? HOW CHEAP!!! HORRIBLE customer service. There's a GREAT shop about a mile up the road called Goobies Doobies that I highly recommend over Bud Hut. I, for one, will NEVER go back to Bud Hut.