Budlandia - Division St.

I picked up my online order from Budlandia tonight (11/15/25) from an impatient budtender unfortunately. I get it. Someone in line ahead of me wasn't focused with their interaction with the employee. So employee appeared stressed and rolled their eyes behind customer's back when leaving. So when it's my turn to pickup my online order I decided to add an oil cartridge to the final total after finding additional money in my purse. Well guess who rolled their eyes at me? Your lovely impatient budtender of course! That awkward interaction made me feel a bit bad for adding something else to the order. Oh,dear me. You know what? I should not have to feel that way because your budtender wants an easy ,fast transaction. Do better.

Very disappointing visit. Been dedicating my dollars to this fine establishment for many years now. And, they've always taken care of me and I've always give back to the workers there. However, I was put a back by what just occurred. I had purchased a cartridge on Saturday and started using it today worked for a very short while and would not work no more. I tried it in three other battery's all I get is blinking lights no sizzle or smoke. So I jumped in the car to exchange it. I do this since the kind sales person that sold it to me told "Don't forget your receipt just incase you have an issue with your cartridge. I arrive at the store on the Division an present the sales person with my issue. At this point it all goes side ways. First, i give the cartridge to the sales person they then insist on testing out. Ok sure how are you going to do that. The Sales person proceeds to attach it to their battary and try to test to see if if it working. They then proceed to bring the device up to the lips to either blow or suck on the little whole. When this doe snot work for them. They go out side like that is going to make a difference. When they return from the trip outside I am told it's working. And, to come outside and and try and hit on it to see that it works. This is when the lights went off. First, the person has been handling the cartridge very closely. Second, When I point out that I'm not interested in trying since YOU KNOW COVID. They rush back inside to get an achol prep pad to wipe down the devices. I explain my issue with the whole process, but I am told unless I can prove it broken there's nothing they can do for me. Really, that's what I get. What a bloody bummer. Now, I'm here with 1grm of happiness that is just that and not smokable. The last question I asked was why did your sales person tell me to save the receipt if I can't this was the outcome. The response was "Good question"

Budlandia feels much like a local Mom & Pop pub than other Incorporated Cannabis locations. This does not mean that selection or service is any less astonishing. Regina, who feels like "my personal BudTender", is always a good source for advice and expertise. Not to mention, she recognizes my Mother-in-Law and I upon entry and never fails to greet us with the authentic happiness of someone who truly enjoys her job and what she can offer to the customer with confidence with the quality of product here.

shout out to my fave budtender, Regina! your such an awesome lady! thankyou for being so positive and helpful! stay amazing!

Love this spot! Great budtenders!

Regina really helped me pick the right edibles. Great service

Quality buds in visible containers. Not pre-packaged. Budtenders package up your product. Clean and bright store.

Great staff and product. I would shop more often if they listed their THC/CBD % on here. Leafly is what I check before shopping and don't go to places that do not list the %'s.

bad customer service again and on xmass thanks so much! asked to buy small pipe located in big jar by cash register (yea by the register MEANING FOR SALE) and says no i cant sell it until you post review and did not offer for me to do review now so i can have the little pipe on xmass instead tried to sell me a bowl 10 times the price i may only spend 100 or so a week there but they lost me as a customer merry xmass worst customer service ever!

A great little dispensary, friendly, knowledgeable staff, great pre rolls and excellent pricing.

Janae and Katie were amazing and helpful! I am a baby stoner and they made sure I had all my questions answered. Janae suggested good recommendations and is very educated about the products. Prices are very decent too!

Good customer service

Katie and Jason always take care of me. I absolutely love this dispensary, definitely my favorite of any I've been too. great deals, great staff, and some really awesome flower, with an impressive variety. I can go here without checking the menu and I know I'm going to get something good. thank you guys!!

Seriously educated budtenders. My go to spot every time, and the prices are good.!

Awesome staff, great products and specials. We will be back when in town next

The staff is awesome, the prices are fantastic, always good product. Only place I go!!

I literally watched a bearded male budtender handle flower without gloves on for another customer. When I asked him if that's what he was doing, he said "yeah so what?" I promptly told him that I was going to be leaving, and replied in a snarky manner. I immediately called and got a hold of the manager, who was very wonderful. She understood my concerns, and she took the time to listen to me. She understood that it is OLCC regulation to not handle flower with bare hands. And she told me that she would take the time to coach the employee who did not understand the regulations.

Its cool chill close to home

Number one spot. I’ve been to plenty and none compare, the employees are always great, quality is always on point, even during this pandemic they have done what they had to do to stay clean and open! Thank you!

Had a fabulous experience at this location with Tim today. Will definitely be back! P.S. Tim has a big D**** 😜

The bud tenders were very insightful and helped me broaden my horizon of weed ✌🏼

They have some great deals and rrally affordable weed. Bruce Banner is the best strain ever.

I love this location and the employees, always happy and eager to help!

My last review I bloated about how amazing they were but they’re a bunch of thieves, also notice how they have 4 pictures two for weed and two for oil.. they use those four pictures for EVERY DAMN STRAIN THEY HAVE! strains are not the same they look different and you’re lying to everyone. Their weed doesn’t even get you high.