Absolutely the worst place ever! I used to frequent here buying their rosin. I’m from out of town, so I make a special stop to shop here for a certain product. The las 3 times I’ve come to Salem to specifically shop here, the bud tenders are always unable to process my order, due to their inability to enter the product into the system to sell it. The manager is the only person that knows how. I was told to come back, come back, always come back in a few days or next week due to their inability to do proper business. Why hasn’t the manager taught them how to enter their own products? Why tell loyal customers to always come back & never have the product packaged &/or ready? I confronted the manager & was not only hung up on, was told not to come back. I won’t ever be back. Worst customer ssrveice ever & I spent a lot of $ there. Sad.