Cascade Kropz - Recreational

Wayyyyy to expensive compared to others!!! Like holy crap!!!

Young rude cocky staff using a car sales tactic! Brought me opposite of what I asked for then had attitude when I asked for something else. Channel was extremely rude and laughed at me with other girls working because I wanted different weed. I was then given a different girl who talked to me like I was five with a annoying valley girl accent. I felt like I wasn’t good enough to be around them. They all look glazed over as if they smoke more then they work. Please stop making people feel less then you all and your replies to peoples reviews shows me your teaching being reflective and rude from the top management.

they have a good selection of flower and concentrate, including lower priced items that are still high quality. their prices for top shelf flower is in line or lower than nearby shops. the customer service can be somewhat hit and miss, but more times than not I'm happy with it. the atmosphere is decent, and I'm happy with the way they deal with the covid restrictions currently in place, although I am not a fan of waiting outside on the ramp needed by people with disabilities. I realize they have limited options in that regard, but it makes things difficult for people that need to use the ramp.

Super helpful lots of dope options

Well... how do I even start? The first time I walked in I was rushed thru the whole process — the second time I came in (they seem to be the only place that carries Fireline’s new strain Watermelon Gelato) they were great and took the time to answer my questions and help me with some questions about stuff. The third time I walked in... reminded me why I won’t come back (I’m sorely disappointed) the guy who helped me my second visit was super nice- the same guy on my third visit wasn’t so nice. He was a little rude and tried to show me products I didn’t want when I inquired about when the new strain would come back in. I felt rushed again and the service or lack of service was really just sad. I left feeling like I was rudely addressed and not taken seriously. I choose to spend my money elsewhere such as PRC (both Arlington & Conway) and The Vault-Silvana. Yes this place may be popular but as far as customer service. This place f*ckin’ sucks.

I have gotten some product from here a couple times, it has been hit and miss. I recently made a phone call to ask about some product that was advertised on leafly, they just did a farting sound and hung up on me. It's one thing that we are still spending the same amount on a legal plant that we were 15 years ago when it was more risky to be in the business, but the lack of professionalism from some in the industry is disgusting. There are better places with higher quality and better pricing. If you don't like leafly just get off the platform, if you don't want people calling about your specials, update your page. I won't be a patronage here any longer and will be recommending a different shop to all that ask. Just found Local Roots, much more professional. The lack of offerings in the area sucks, so I often just head down to everett.

This place is amazing. I've been going there since early 2015 and I love this place. Even when it was down the dirt road behind the new building I loved going to cascade kropz over most the other rec shops. They always got good products at a fair price and I've never been treated negatively or was unhappy about the way I was treated when i left. Everyone Ive come into contact with there has been super friendly and incredibly helpful. I started working in this industry recently so I haven't been having to spend as much money on these type products lately so I haven't been by much in a year or so. But... I've been hitting them back up recently and most of the same ppl are still there. so its still the same friendly atmosphere but even better now they got more choices that before and other products that I like have gone down in price (which is good for me). So they definitely will be getting more of my business. Thanks guys. keep doing what you do!

For starters they use your service which is always inaccurate, always crashing and a host of other problems...menu always incorrect...this place had potential..:pretty decent staff however no deals...they say they keep prices lower but in actuality the are the same...exzactly the same as everybody else...

Lousy customer service. After coming here for a few years now, and spending about $200+ per month on average, I was told I couldn't return a torch for store credit. Initially I was told the Owners were not in when I asked, but low and behold a person daying they were an Owner came to talk to me when I asked for the Owners phone number. Both the Manager and the Owner were very rude and explained it wasn't their Policy to do returns. I will no longer be patronizing an establishment that has so little regard for their customers.

I love some of the people who work there and I go there all the time it’s my #1 choice I just wish they would sale lifted cannabis products

I will be a customer here for as long as they operate. The knowledge of the staff is only surpassed by the friendly atmosphere that they have created.

Mondays off are awesome. I can get stoned as fuck while not cleaning the house, especially the bathrooms. Dinner isn't getting prepped by yours truly either thanks to UBER eats! My to do list can SUCK IT thanks to the 100mg indica ampule by double delicious. Popped by while running errands in the North end, easy to find shop. I walked in and loved the layout. Wide open floor plan with tons of counter space and easy sight lines to product. Service is top shelf, staff are quick to offer help and were well versed in my go to edibles and offered great recommendations to try something new. I requested something edible that will knock me on my ass as my tolerance is very high. The 100mg indica ampule shot by Double Delcious has almost zero taste, simply open the stopper and drink it. Goes down smooth, feels like only 5-6 drops with no heavy weed flavor or aroma. I was warned that taking the entire ampule would feel like smoking 3 joints solo so I'm trying out only half to start. What I enjoy about edibles with concentrate is they'll hit your system in about 30 minutes vs 1-2 hours. Indica are a fav on a day off with no plans as Sativa blends make me want to clean my house for 15 hours. Thanks a ton Cascade Kropz. Product was cheaper than nearby neighboring shops. I'll be enjoyed my day off thanks to your fantastic service.

Great people, great choices

Love this place been goin since they opened good bud good dabz

Love the Vibe and look! So clean and fun. Feels like I'm coming over to a cool, wacky, stoner aunt's house to buy cannabis...! I love it! The budtenders are always so knowledgeable and friendly. They genuinely seem to love where they work!

I do enjoy this store, selection is decent. love the pay with card ability. some dude with longer hair seems miserable there. I asked for suggestions and hardly got a word out of him, this happened a few times now.

i like there selection. the staff are highly knowledgeable and friendly. things i feel could use some improvements are the shopping are is a little small for the amount of customers, i often feel hurried to make a decision. and the parking lot needs improvement as well and better signage. but overall a great place to go never have been disatisfied with a product.

Seems to have the best quality flower selection. Small building, not much staff, but I found the only strain here that's ever really helped my pain. These guys recommended exactly what I needed. It's my go to shop now.

I was searching for a new go to store since I love in the middle of no where. wow, my first time in there and it is what made decide that this place was it. Awesome music playing, neat atmosphere and store, and super friendly and helpful staff. I'll be coming there for now on 😃

Kropz is my place!! Generally I'm purchasing edibles (swifts) but they have it all and the customer service is on point

Amazing atmosphere with top quality cannabis. Staff was very experienced with the products they sell, the new standard for any Budtender in the industry is Cascade Kropz‼️ A must visit or lifetime cannabis retail store, family run and you can tell.

Where do I start... Such a breath of fresh air. Felt the good vibes as soon as I walked in, great service with knowledgeable bud tenders. Didn't feel rushed or pressured to buy anything which is great. Glad to see you at the top of the street and out of the gravel pit!!!!

I just love em

Prices went up and quality went down recently.