Club Sky High Reviews

  • “I have been coming here for just under a year now. I am definitely a regular customer (once or twice a week), and I always grab the same two things (1g Sativa Hush cartridge and an 8th of herb). I know pretty much everyone, and one of my favorite parts about picking up here was catching up with the employees; they always brought a smile to my face, and not just because I happened to be grabbing herb in the process. However, today (5/1/2017) will be my last day visiting Club Sky High. I'm not going into details because this is directed at the store and a particular employee. The manner in which I was treated this evening was completely unprofessional, rude, and incredibly disappointing. I was embarrassed in front of other customers/employees (friendly faces I see and joke with on a weekly basis), to be treated as if I'm a crack whore trying to pull a fast one on my dealer is outrageous, and seriously angers me. In the end another employee was able to resolve the issue and provide me with the original amount I paid for, but the manner in which I was previously treated is unforgivable, and has reaffirmed the idea that it only takes one bad weed to ruin a garden. To the rest of the store... I'm really going to miss seeing and talking with everyone. I wish you all the best!”

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    Comment from Club Sky High

    WE as a team are beyond sorry to hear about your experience here at Club Sky High, we value our customers and would love for you to come back in and speak with the owner Toby. We will discuss what we can do to make this better! Our deepest apologies again. Please stop by asap and speak to Management. We promise to fix this for you.

  • “Worst place I've been to... and I've been to MANY shops!”

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  • “What a great place!!! It was my first visit so I was offered excellent oils at as low as $25.00 per gram. I am so glad I stopped in, as I am new to this area and was needing a new dispensary, I think I've found it!! The products were right, the people are friendly, knowledgeable, and fun! It's almost impossible NOT to return! I'm gonna be a regular..... Hey, Norm!”

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  • “Love it great budtender. Always knowledgeable about product and awesome deals.. Will travel miles to return”

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  • “Regular customer. Went in to buy product that was listed on their website, written on the in-store white board and also sitting on the shelf. As the cashier was ringing me up, some lady, rachael, comes out from the back and tells me that I can't actually buy it because it's not "scanned into inventory." (But was for some reason listed on their website and HAND WRITTEN on their whiteboard in two different places) She disappears into the back without so much as an apology and I leave. I call in about ten minutes later to speak with a manager. The girl who answers says there are no managers on site. I ask to speak with rachael, but the girl refuses. She then tells me what happened earlier was a technical glitch and it's just not a big deal. Still refused to sell it to me though. I tell her that's really bad business, advertising something then refusing to sell it. It's a big deal to me. She tells me she knows because "they" are all standing around discussing it. I restate that that's really shitty business and I can hear the owner in the background say angrily, "tell him to come down here and get it then." Such a childish way to handle things, telling me theres no management when the owner is standing two feet away. It's rediculous that the owner was standing right there and didn't just step up and handle the situation. That made it very clear to me that the ownership doesn't care about my business or loyalty.”

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    Comment from Club Sky High

    Hi there! We definitely apologize to the fullest. We have been going thru a massive system and license switch that has had our systems and inventory a bit crazy. We apologize for any miscommunication with the matter and hope you can stop by again.

  • “So, at first, as 18 y/o med patients this place was a god send. And once OLCC started talking of changing, we asked each T time we went if they would go rec or med, and they ALWAYS said "of course we're staying med!" Well now we can't even get our medication from the place that we like planned around being able to get it, and were reassured we would be able to, we even stayed after we bought a gram of dabable concentrate (not a cheap gram either) and when we got home it was so little we weighed it, and it was only half a gram, despite being marketed and sold as a whole gram. I wish this place has stayed medical, simply cause its location made life easier. Now it's a reminder that I'm incapable of taking of myself in that aspect, even though money and physical ability is no issue. ”

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  • “Went in today looking for some good bud but all this place had was scrappy bud. Super dry-looking, tiny pieces, lots of stems.”

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    Comment from Club Sky High

    We are sorry to hear about your experience. We do believe you were searching through the shake category that our regulars use for their joint rolling at home. We have been asked to keep this level of product for our regulars or patients who like the convenience of all ready ground up flower. $4.80 a gram *REC* We encourage you coming back to look at our other great buds and deals!

  • “Very hit-or-miss. Occasionally you get nice service, but otherwise it's someone big, who knows little about product except "it's good." Don't ask questions. Deals would be easier to understand if you write dollar amounts instead of dot color. That means nothing to an outsider, or someone who hasn't memorized your price list. The dot system seems shady. Also, the math is wrong for red dot aka $5 grams. They charge $37.50 for a 1/4th which should be 7 x 5 = $35. This is the closest shop to my house -- I'd shop here more if they got it together. Also, what's up with only ladies at the front and only dudes selling? I've been probably 7 or 8 times and that's always the case. :/”

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    Comment from Club Sky High

    Hello! We apologize for any bad experiences you hay have encountered during your visits. The reasoning behind the $37.50 price is due to us charging $30 a quarter for MEDICAL patients, we are required by law to charge a 25% tax [$30+25%($7.50)=$37.50]. We are currently in the process of restocking our shelves with product that is complaint with the new testing standards. We will also be looking into the issues with inconsistency in our customer service! We appreciate your feedback!

  • “This place has been a little hit-or-miss with me. Some of the staff is very nice and helpful, and others are borderline rude and dismissive. The "good ones" (for lack of a term) may go out of their way to dig out the best buds in a jar and give solid advice on strains. The "bad ones" give shrugs to questions, seem to try to dump out as much shake and stems onto their scales as possible, and barely acknowledge you are there at all when you are standing in front of them. It's a weird and wide gamut, but still seems consistent when I go - consistently inconsistent that is. The strains they carry are similarly somewhat wide-ranging and hit-or-miss with me. They offer some good deals on "shakey", bottom-of-the-barrel, and low-level stuff, as well as some mid- and high-price stuff, and typically have deals that bring the spendy stuff into a more reasonable range, but in my experience it's still a bit of a gamble on quality at most levels, but generally are still pretty good, and that may have more to do with the service than the buds. I've never felt ripped off, but I have had some disappointing purchases. This is a good bargain place in general though, and mostly pretty decent buds, but I wish their service was more consistent.”

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    Comment from Club Sky High

    HI there! Sorry to hear that you had a little hit or miss experience with us. We do strive ourselves on having a wide selection of popular strains plus the newest strains available on the market. We offer a price sheet the helps separate our strains into appropriate price categories. If you bought the “Bottom of the Barrel” you may have bought what we also consider shake for a lower price. We do as you mentioned offer a wider range of top level buds for a daily deal of $31.25 an 8th tax included. We feel that is fair price for 3.5 grams of fire. A lot of shops do not include tax with their specials. We try to keep it as simple and affordable for our customers as possible. Again we do apologize about your experience and are eager to change your mind on our products and strains! Come back in to see our newest selection! Thank you!

  • “Just stopped by for a vape cartridge they had some excuse that testing was slow and we're sold out a few days ago First and last visit”

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    Comment from Club Sky High

    We are sorry to hear about you visit. We are working on restocking product as soon as possible.