I have been coming here for just under a year now. I am definitely a regular customer (once or twice a week), and I always grab the same two things (1g Sativa Hush cartridge and an 8th of herb). I know pretty much everyone, and one of my favorite parts about picking up here was catching up with the employees; they always brought a smile to my face, and not just because I happened to be grabbing herb in the process. However, today (5/1/2017) will be my last day visiting Club Sky High. I'm not going into details because this is directed at the store and a particular employee. The manner in which I was treated this evening was completely unprofessional, rude, and incredibly disappointing. I was embarrassed in front of other customers/employees (friendly faces I see and joke with on a weekly basis), to be treated as if I'm a crack whore trying to pull a fast one on my dealer is outrageous, and seriously angers me. In the end another employee was able to resolve the issue and provide me with the original amount I paid for, but the manner in which I was previously treated is unforgivable, and has reaffirmed the idea that it only takes one bad weed to ruin a garden.
To the rest of the store... I'm really going to miss seeing and talking with everyone. I wish you all the best!
Dispensary said:WE as a team are beyond sorry to hear about your experience here at Club Sky High, we value our customers and would love for you to come back in and speak with the owner Toby. We will discuss what we can do to make this better!
Our deepest apologies again. Please stop by asap and speak to Management. We promise to fix this for you.