If I didn't live within two minutes walking distance I would never go here. Especially not for extracts.
I can't speak for their knowledge of their stock of flower, since I've mostly only gotten dabs from them. But the quality of their dabs (and flower) is good, they have a large selection, and the prices are decent. It's just that the employees in general seem irritated no matter what, and It's the only dispensary I've ever been where a quick glance at their online dab menu means that you now know what they have in stock better than 99% of the employees do. And it's the only place I've been to where to find a strain of extract the budtenders always have to be told what brand it's being sold under.
I pay very little attention to branding and instead go by strain name and quality. But I find myself having to look up the brand for the employees, from their own website, while they just kinda stand there, almost every single time I visit.
Otherwise they are incapable of finding or remembering strains of extract they have in stock. I've been told multiple times now by almost every employee "I'm not sure we have that" when I ask for almost any strain of extract by name, no matter how common the strain is, sometimes the day after I had already bought a gram. Only for me to have to look up their website on my phone, find the brand, then tell the employee the brand, and hear a surprised "oh! we do have that strain" Also most employees recommendations are extremely vague and usually along the lines of stuff like "well this one is an indica"
All of this would be less of a problem if there was a paper menu for dabs in the store you could look at, or if dabs were kept where the customer can easily see them and read the names. But every single dab is kept against the back wall with tiny labels, making them almost impossible to actually impossible for the customer to read. Especially now with social distancing.
I don't expect every employee to have personally tried all their extracts or really to even know anything about extracts themselves or have ever tried them. All I ask is that they can at least semi-consitently find strains by name instead of having to ask me what brand they carry happens to currently be selling it.
About 99% of the employees here might as well be robots. It would make almost no difference since they dont know their inventory, can't find stuff, and usually can't make any kind of actual recommendation.