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October 21, 2020
I usually have no issues here. but lately im not sure whats happening. first about a week ago i bought a quarter of the royal gorilla ground flower and was anxious to try it as I have been happy with their other ground flower. this batch however tasted and smelled like hay and was very dry and powdery. ground is one thing but this was garbage shake. then today i stopped omw to work for literally 1 diaposable vape. I placed my order online as i was going to work and didnt want to be late. i got a text at 130 that my order was ready. i got there at 145. i sat in the dispensary untill 230 before my order was actually ready. the ladies up front bless them kept me calm but i was now very late to work and visibly upset. atrocious customer service. whats the point in placing my order online? ill be hesitant to return. id rather go further the other direction to sunnyside in Huntington where its a much better experience