Ratings and reviews of Curaleaf - Hanover
(136 reviews)
4.1
Quality
4.2
Service
4.3
Atmosphere
Reviews 97-120 of 136
December 8, 2018
They are rude. Rude when I walked in. Rude about the forms. Then when they asked what I wanted they said they were out and offered a product that was not comparable. She was rude when I asked why something on their site wasn't available. Ive been to 3 other MA dispensaries and the people are much nicer and keep their sites updated.
Dispensary response:
Thank you for your feedback! This is certainly not the experience we want you to have here. We recently launched a new website design with a location specific menu that is updated throughout the day. This should be a big improvement in communicating what products we have in stock. The team has heard your feedback. If we see you again, you will be greeted with a smile!
December 14, 2018
September 5, 2019
The quality of the products is excellent, only to be matched by the stupendous customer service. The bud tenders are friendly and super knowledgeable and professional (even new hires know their stuff). I love the frequent discounts too. Thank you all!
Dispensary response:
Thank YOU so much!
September 11, 2019
January 24, 2019
Great staff and very friendly. Check it out if your in the area!
January 19, 2019
Enjoy learning new info on app
March 7, 2019
This is the prettiest dispensary by far! Everyone who works there is great also!
Dispensary response:
Thank you for the kind words! We will see you soon!!!
March 9, 2019
January 5, 2018
Have really tried to like this place,especially since it is a breeze getting there. Unfortunately they have repeatedly sold VERY OLD as the expiration date was 5 days BEFORE the purchase date.I am aware of "curing" your weed and how to do it... and keeping it packaged in a way that it dries out WAY beyond the desired 62% relative humidity. I have no axe to grind, as I have said, I really want to like this place but they make it hard selling other dispensaries OLD product. I know it's not easy getting enough good product together, but it is paramount to building a GREAT establishment that people will want to come back, for the product... not the convenience ... I would refer a friend and I will probably shop there again... with great reservation
November 22, 2018
This is the first time, since I got my med license almost 2 yrs ago, that I bought from a dispensary such dry, crumbly leaf product! Straight out of the bag when I got it home!!
Dispensary response:
Hello, we do take this feedback very seriously, thank you for sharing. We have made some adjustments in our bulk flower storage to help with the dryness you are referring to. We have also made some changes at our grow that have greatly improved flower quality. Next time you are unhappy with a product please give us a call or bring the product back in with you so we can make sure you're getting the quality of medicine you need!
December 5, 2018
June 30, 2018
Well,
Today was my 4th or 5th visit and up till now everything was great. Today there was very little flower selection and I could not use my debit card. This is not so bad really, but the fact that their website had not been update to reflect these things is unacceptable. People were showing up only to see a paper sign on the door about the debit cards. I saw at least 2 other customers arrive, see the sign and have to go back out, presumably to an ATM. It is absolutely vital that important info be indicated online. I will not go back there until I have confidence that their website is reliable.
Dispensary response:
Good Evening, Eramus3,
Thank you for expressing your concern. We truly apologize for the sudden loss of our debit card solution. Due to the nature of our industry and banking issues, our account was terminated without notice. We reacted quickly and updated our website, as well as posted on our social media channels, but I understand some patients did not get the notification before coming in and for that, we apologize. We are working on another solution, and hope to have it up and running asap. We are also working to get an ATM on site. Again, truly sorry for the inconvenience it caused. We hope you decide to come back soon. Thank you!
July 6, 2018
June 18, 2019
Wow. What’s with the low ratings/reviews? Should I visit since it’s down the street
Dispensary response:
You should absolutely visit and check us out yourself, we offer 25% off for your first visit and actually our most recent reviews are positive! We hope to meet you soon.
June 20, 2019
March 9, 2019
Great
Dispensary response:
Thank you for the positive review, we look forward to seeing you again soon!
March 9, 2019
January 9, 2019
Staff is AMAZING product awesome
August 24, 2018
I enjoyed my first visit to the Curaleaf Castle today. Great selection of flower at best price around, including 3 strains which just dropped this week. Flower is fresh and, although prepackaged in 1/8 quantities, it all was packaged today or yesterday. Appreciate the rewards system and look forward to flash sales. My tender Diana was so sweet and helpful!
October 15, 2018
Great place! Knowledgeable staff and good products! Sativa chocolate bar and indica chocolate bar are great!! They have deals on prerolls Wednesday morning.
January 9, 2019
Amazing staff amazing product
September 24, 2018
The staff is great - every time I’ve been, I’ve had great and friendly service. The environment is very relaxing yet professional.
January 8, 2019
Very nice people.
December 31, 2018
Nice place, nice people, good security,favorite shop.
August 30, 2018
My 2nd visit to this spot. Tried their Diesel Fire the first time which was real nice, and just hit them up again today for their $200/oz deal. New flower looks and smells pretty damn good, and at this price you can't go wrong. Spot is easy to get to and the staff moved me through pretty quick.
December 8, 2017
Pleased to have a dispensary so close with an entire range of flower with good potency. I found blue nina great for chronic pain. Seems like some reviewers have an axe to grind--maybe they work for delivery service or other dispensaries. He flower is cured corectly and on par with the 6 other dispensaries I've visited.
January 7, 2018
Visited Curaleaf Hanover for first time. Not exactly sure where other reviewers are coming from but the assorted buds I acquired were all very fresh and tasty. $40 per 1/8 oz. is decent pricing. Packaging the buds in hard plastic containers would be better than the pouches. Pricing on Vape cartridges is however questionable. Curaleaf sells 250mg (0.25ml) Vape pen cartridges for $60 when all other dispensaries are asking LESS money for double size 0.5ml cartridges at equal or better quality. That said, the Granddaddy Purple cartridge was excellent quality.
September 6, 2018
Very knowledgeable and kind staff! Immaculate, great variety popping of products.
September 1, 2018
Best experience thus far. Staff professional and knowledgeable . I don’t feel like I’m dealing with stoners .
Highly recommend Xavier. This girl knows her stuff.
November 27, 2018
False advertising "fresh flowers". Every visit i had they had old dried out popcorn nugs. Wish i can send a pic of the GG4 i purchased. Waste of money.
Dispensary response:
Thank you for your feedback. As mentioned below, we have made some adjustments in our bulk flower storage to help with the dryness you are referring to. We have also made some changes at our grow that have greatly improved flower quality, including a new trim process that is gentler on our flower. If you are unhappy with a product please give us a call, or come on by so we can chat and resolve the issue.
December 5, 2018
September 15, 2018
Very professional operation.
