Curaleaf - Sun Valley (Formerly Reef)

What a positive experience! A great selection (for my needs anyway, not the type of person who has to go to the biggest, most varied stocked-up store in town) I’m more about the service then the prices, selection, or atmosphere. It doesn’t need to look like an Apple store. I happened to show up as there was one open tender, so the wait was nil. I was greeted cheerily and with a smile by a tender named Shawn. He had an apparent will to help, and take the time to explain the menu and it’s format, the current specials, and any other questions I had about batteries etc. very helpful and will probably only deal with this gentleman going forth if possible. Service was top notch. And again, that is why my rating is so high. Everyone I have talked to about this location pre and post my visit have said it sucked and told me how terrible it was. I tend to disagree! But just my opinion. One thing that was a bit of a negative is that is was very busy so in turn it was very loud, as it is not a very big area. I didn’t have a problem, but I feel the older generation might have a problem communicating because everyone was on the verge of shouting. It was kinda nuts when I think about it. That stuff just doesn’t really bother me. The other negative kind of goes hand in hand with the first one, in that it was very busy and crowded, and the tenders’ cash registers are spaced very closely together. So you are standing almost shoulder to shoulder with whoever is ordering to your left and right. So privacy is kind of an issue if you like it a bit more discreet, or even just a bit more personal space. Again, didn’t bother me, just something I noticed. So, if you like good service, a decent selection, and more than fair prices head on over to Reef in Sun Valley. If you like bigger, spacier, more modern looking stores with huuuge selections, or are a person who likes to speak not shout to the person helping them, and enjoys their space and privacy at the same time, I would still stop in, just be wary is all! I will be back, that is for sure! All in all it felt like less of a medical facility and more of just a chill convenient place to drop in. Heck, I mean even the bags are friggin sweet! Cooler than anywhere else I’ve been. And they give you free stuff for writing reviews, I mean c’mon!

5 out of 5 for this dispensary!! Highly would recommend anyone coming here. They are easy to access, there’s always parking when I come even if it’s a bit busy. Also the longest I’ve waited 3-4 mins maybe. The store is on the bit small side but they are always well supplied!! They have the most options on flower and cartridges in town. Not to mention the lowest prices! Free birthday pre roll and you can choose the top strain’s of the menu! They offer refunds if you don’t like there products. Obviously there is some 3/4 rule that has to be left of the product but still so amazing! You not only have all of this, but the staff themselves are the best. Very personable and friendly. Super helpful and knowledgeable to pick out any strains or recommendations. Referrals for new patients you name it. I bought a pen there and a week later it went out on me and they refunded the pen and and battery. I’ve stopped shopping at other dispensaries since this one has everything anyone could offer.

So far every visit to this location has been positive for me, I live a few blocks away so it's my go to but they always seem to have a wide variety of products and everyone there has been friendly and helpful

So bummed i feel like they were just trying to clear there old garbage flower wanted the mango burger she comes back with mtf instead said they were out of the mango burger so she went with the next best and its 28 % she said so i just went with it and being medical im shocked it is garbage and the mist she talked me into is empty cause we cant get anything to spray or mist at all they straight burned me i feel. And its not the first time anything they have reccomended has been garbage except the animal cookies that was good but thats a messed up thing to do says theres 100 sprays and we cant get 1 from thae mist spray they talked me into cause its empty. Not impressed we will see if they do anything to fix the problem but it seems doubtful but im hopeful they care about medical customers and do something to make up for it might have been a honest mistake rather then a intentional rip off we will see what happens throw some shirts our way or something but do something to make it right you got almost a hundred bucks for garbage flower and a empty spray mist tropical punch flavor really unhappy you would do any customer like that but even worse you would do a med customer that way that depend on quality product so make it right would you but there are way better shops that i know of here in reno but still hope they do some thing to make it right fingers crossed