Curaleaf - Sun Valley (Formerly Reef)

I ordered two things the first thing was an eighth of refined taste and it was advertised at 38% THC and when I got it it was only 19.43% THC the other one that I got was Mandarin love and it was supposed to be 35% THC and it was actually only 18.78% THC. and I'm assuming with that low THC I probably won't get the high I'm looking for. the refined taste ate tasted pretty good but it still wasn't what I was trying to get. the Mandarin love was so so but again it wasn't what I was trying to get.

On the leafy web page, u advertise 29.25% the. How ever what u gave me said it was only 20.%, not happy with that. I wouldn't have bought it. It hasn't got me the high I was looking for.

So far every visit to this location has been positive for me, I live a few blocks away so it's my go to but they always seem to have a wide variety of products and everyone there has been friendly and helpful

This is my least favorite dispensary in three states. That is really saying something. I have never given a dispo a bad review but this place just takes the cake for crappy. First, they are expensive. They offer a 10% local discount on their high prices and 20% on Wednesday which keeps them competitive only one day a week with other nearby dispo's everyday prices. The product is often old and always dryer than a popcorn fart!! Today I stood in line for 22 minutes to buy a pack of dogwalkers. They had one bud tender and three on the drive through. Leaving the lone girl in the front to help everyone else in their cramped store. The other bud tender's strolled by and even admired her line and just kept going. They seemed to be filling online order's. The girl informed me her other tender was on break. Good use of staff. Send the counter people on break at 4:45 p.m. the busiest time. Then make sure Three other employees are dedicated to the one customer they can help at a time in the drive thru or the people that aren't there yet for online orders. I can do the math here and I'm a stoner. This is the closest dispo to me and my husband and I max on flower and concentrates 2-3 times per month. I deliberately don't go here because of the cost and quality and now the wait. The girl they left to fend for herself was wonderful however. I tipped her well and used all of my credit because i don't plan on returning. I'll go to Rise near Winco. Excellent service and killer specials. on a good note this place is open until midnight.

So bummed i feel like they were just trying to clear there old garbage flower wanted the mango burger she comes back with mtf instead said they were out of the mango burger so she went with the next best and its 28 % she said so i just went with it and being medical im shocked it is garbage and the mist she talked me into is empty cause we cant get anything to spray or mist at all they straight burned me i feel. And its not the first time anything they have reccomended has been garbage except the animal cookies that was good but thats a messed up thing to do says theres 100 sprays and we cant get 1 from thae mist spray they talked me into cause its empty. Not impressed we will see if they do anything to fix the problem but it seems doubtful but im hopeful they care about medical customers and do something to make up for it might have been a honest mistake rather then a intentional rip off we will see what happens throw some shirts our way or something but do something to make it right you got almost a hundred bucks for garbage flower and a empty spray mist tropical punch flavor really unhappy you would do any customer like that but even worse you would do a med customer that way that depend on quality product so make it right would you but there are way better shops that i know of here in reno but still hope they do some thing to make it right fingers crossed

DO NOT BUY FROM HERE ....I bought a cart and went to charge it and ots unresponsive i even called to make sure so im not wasting my time first they say yes they can exchange it then get to sun valley location and the manager amanda was like well i plugged it in and seems ok when I KNOW IT DOESNT WORK OR CHARGE SO NOW WERE STUCK WITH A NON WORKING UNRECHARGEABLE PEN

I went to the Reef Dispensary in sun valley and I love the people there, they are so nice and helpful, and they're prices are a great deal and I want to say thank you to the budtender Kaytlyn thank you so much for helping me last night you are the best.

This place has great variety with little wait time. I will definitely be back.. Also, Amanda A was very helpful as well.

We always go into this place and we absolutely love the service and the atmosphere!! We’re always well taken care of and treated respectfully!!! Highly recommend

Taylor was helpful and had a great smile...even through her mask.

Grimm was very helpful

the best place in town by far. you guys are awesome....

I love the prices, and the helpful budtenders. Megan was my budtender tonight and the service was excellent!

I had an amazing time!!! I always receive great service from this dispensary and all the employees are very knowledgeable! Today especially, a worker named Jelli was super helpful with helping me choose which strains I wanted and even put me onto some new stuff that is honestly blowing my expectations out of the water, so shoutout to her, definitely an amazing budtender! Overall, this is one of the best dispensaries I have ever been to and I will forsure be coming back!

Megan gave good customer service. Very polite good prices

I have to say I've shopped at 3-4 other local Dispensaries in town and REEF in Sun Valley has got to be the best one I've delt with. Shawn the Assistant Manager helped me find what I needed. He asked me questions as to what kind, type, if I had preferred brand, what I needed it for (ie pain, relaxing etc) and hooked me up with the best deal. I recommend REEF Dispensary 1000% The bud tender Chaunda who rang me up was very polite, quick, explained the ATM use process, just a all around great experience my first time there. I'll defiantly be back, REEF Dispensary in Sun Valley ROCKS🤙👍💕

Meghan has been my tender both times and I was amazed she remembered me and the items I purchased before. Super knowledgeable and easy going. Super friendly attitude!

Jelli was so awesome! Very knowledgeable and very upbeat! Will be seeing her again!

Cat always had the best customer service and I Trust her advise when it comes Canibis. Thank you for your great help.. Aaron Hanggi

What a positive experience! A great selection (for my needs anyway, not the type of person who has to go to the biggest, most varied stocked-up store in town) I’m more about the service then the prices, selection, or atmosphere. It doesn’t need to look like an Apple store. I happened to show up as there was one open tender, so the wait was nil. I was greeted cheerily and with a smile by a tender named Shawn. He had an apparent will to help, and take the time to explain the menu and it’s format, the current specials, and any other questions I had about batteries etc. very helpful and will probably only deal with this gentleman going forth if possible. Service was top notch. And again, that is why my rating is so high. Everyone I have talked to about this location pre and post my visit have said it sucked and told me how terrible it was. I tend to disagree! But just my opinion. One thing that was a bit of a negative is that is was very busy so in turn it was very loud, as it is not a very big area. I didn’t have a problem, but I feel the older generation might have a problem communicating because everyone was on the verge of shouting. It was kinda nuts when I think about it. That stuff just doesn’t really bother me. The other negative kind of goes hand in hand with the first one, in that it was very busy and crowded, and the tenders’ cash registers are spaced very closely together. So you are standing almost shoulder to shoulder with whoever is ordering to your left and right. So privacy is kind of an issue if you like it a bit more discreet, or even just a bit more personal space. Again, didn’t bother me, just something I noticed. So, if you like good service, a decent selection, and more than fair prices head on over to Reef in Sun Valley. If you like bigger, spacier, more modern looking stores with huuuge selections, or are a person who likes to speak not shout to the person helping them, and enjoys their space and privacy at the same time, I would still stop in, just be wary is all! I will be back, that is for sure! All in all it felt like less of a medical facility and more of just a chill convenient place to drop in. Heck, I mean even the bags are friggin sweet! Cooler than anywhere else I’ve been. And they give you free stuff for writing reviews, I mean c’mon!

Always have fun at the reef! Jenessa was my budtender and was very nice and helpful. Honestly everyone is nice here!

Megan was very Professional and knowledgeable about flower

Catherine really took care of me - she got me the best price possible, and got my weed ready in a flash. Super thankful!

I love everytime I come in here I get Megan she remembers who I am even with these masks required. Always perky and on top of her game gives good advice on product and I never leave there uphappy! Thank you guys keep up the great work!!!!