They are late now often then not. Today was the LAST TIME I even attempt to patronize their terrible business. I was told "2 hours for sure". 2 hours goes by without even an update from driver. I had to reach out for my own update. Then they gave some useless excuses about being busy and traffic on a Saturday afternoon. This business has gone downhill for a long time. I HIGHLY SUGGEST YOU FIND A DIFFERENT SERIVCE. Save yourself from the troubles they put me through.
Hi, I'm sorry that you had a bad experience with your delivery. We've been doing our best under some pretty difficult circumstances entirely outside of our control. The pandemic and continued civil unrest has us taking every possible precaution to ensure our driver's safety and customer's satisfaction. I'm sorry that we missed hitting that second goal in this case; but luckily we've managed to hit the first, and far and away more important, one. We never know when protests are going to shut down the freeway, or keep our driver from being able to leave our facility. I'm sorry if we didn't keep you updated on on your order, and hope that you change your mind and give us another try. If not, we wish you only the very best.