My first visit and I’m disappointed I don’t know what to do because I was shorted....
I was polite. I didn’t say anything about the fact it took over 40 minutes to get in and out of a near empty store, or the fact that you served two people and completed their purchases who had come in 20 minutes after my arrival, I was polite and said nothing about that crap service which really shouldn’t take that long.
The kicker is I PAID for 12 joints. That was reflected on my prescription, as we only get x amount per month. AFTER leaving this place, something I shouldn’t have to do, is open each pack individually and check, so when I do, man I’m pissed to see you shorted me a joint. I don’t know if the employee pocketed it, or what happened, since I’m sure these things are measured, but that just made me enough to say wow I’m never coming back to this fluent / Knox establishment again.
Also, I called TWO different managers and left voicemails immediately after this, a regional supervisor and direct to the location at st Petersburg, and no one has returned my call or called me back.
I support good business practices, but add those two concepts together and imagine how the consumer who is paying you money (me) feels.