August 20, 2020
Very friendly staff. They always running good deals where some dispensary's do not. a little high price but they have good product. I haven't had any negative experiences so far.
5 Reviews of Fluent - St. Petersburg
2.4(5)
4.2
Quality
3.0
Service
2.8
Atmosphere
August 20, 2020
July 24, 2020
Awful customer service. Dude was probably high at work. Make sure to absolutely check your order right before leaving. My boyfriend told the guy he wanted the regular size eights and they gave him there minis instead! Took a look at them in the car and turned around within 10 mins with other eights sealed. They refused to correct our order even though the guy packaged the order up wrong! We were even going to pay the difference! They claim “we don’t know what you do to them over your leave”. Mind you we only just turned around and still had the whole order in the bag. Just terrible experience when you pay good money for a product you asked for and received it incorrectly.
July 18, 2020
My first visit and I’m disappointed I don’t know what to do because I was shorted....
I was polite. I didn’t say anything about the fact it took over 40 minutes to get in and out of a near empty store, or the fact that you served two people and completed their purchases who had come in 20 minutes after my arrival, I was polite and said nothing about that crap service which really shouldn’t take that long.
The kicker is I PAID for 12 joints. That was reflected on my prescription, as we only get x amount per month. AFTER leaving this place, something I shouldn’t have to do, is open each pack individually and check, so when I do, man I’m pissed to see you shorted me a joint. I don’t know if the employee pocketed it, or what happened, since I’m sure these things are measured, but that just made me enough to say wow I’m never coming back to this fluent / Knox establishment again.
Also, I called TWO different managers and left voicemails immediately after this, a regional supervisor and direct to the location at st Petersburg, and no one has returned my call or called me back.
I support good business practices, but add those two concepts together and imagine how the consumer who is paying you money (me) feels.
March 3, 2020
cheapest ATM surcharge anywhere. Very knowledgeable. Also tons of cool branded merch.
January 26, 2020
I really love Fluent’s products and have not felt the need to look elsewhere for my medicine. The staff is friendly from my experience. However, I find their products to be very expensive. I’ve been a customer for over a year and somehow have yet to earn enough loyalty points for a reward...something is not right with their point system. Also, they introduced an industry discount which is great, but I was told it is only for MMJ doctor office employees. It needs to be expanded to the entire industry. It doesn’t make sense to limit the discount to industry personnel who have higher incomes and not offer it to dispensary employees who are lower income. Please try to make your products more affordable.