I just purchased some vapes and one was fake. Box seemed open and tampered with. I asking for a refund on my money
Searching for nearby stores…
***Call 256-285-8605 or visit[ www.ganjarunner.com*](www.ganjarunner.com)** Marijuana Delivery is made easy with Ganjarunner. Our mission is providing our cannabis members throughout California with consistently high quality, medical marijuana delivered safely, discreetly and legally. Our value pricing and efficient process makes weed delivery simple – which it should be. Same day delivery includes Glendale, Pasadena, Los Angeles, Burbank, Santa Monica, Beverly Hills, West Hollywood and more. Call us to conveniently schedule a delivery or simply receive next day delivery in many parts of California. We approve your medical marijuana membership in minutes. And, of course all information is kept confidential and private. Ganjarunner follows the law and does require you to upload your Medical Marijuana Recommendation, Photo ID and sign our Member Agreement. We provide convenient medical marijuana delivery for legal, cannabis patients throughout all of California. UPDATE: If you are within Southern California and next-day delivery doesn’t work for you, call us at (855) 554-2652 for special arrangements. Due to overwhelming requests for our services, we are working diligently to expand our delivery areas and accommodate new members. We look forward serving you. Thank you for your support. **Guidelines** Our general cut-off time for next day delivery is **4:30PM PST** Orders placed anytime before cut-off on Monday – Friday will arrive the following day. Some areas take 2 days. Please check our site for details. Medical marijuana shipments usually arrive between 8:00AM and 8:00PM PST Delivery delays are not common but occasionally unforeseen weather or traffic conditions may result in delays. Rural or remote locations may take up to 2 business days for delivery. We will contact you should any potential issue arise. Weekend orders will be shipped on Monday for a Tuesday delivery. *Due to popular demand, call us to arrange a scheduled delivery over the weekend for Southern California residents. We will do our best to accommodate your requests. We have been able to deliver to several of our members as we start our deliveries early in the morning on the weekends. Check our website, [www.ganjarunner.com](www.ganjarunner.com) for additional details.
Leafly member since 2015
172 customer reviews
Ganjarunner used to be great, with emphasis on USED TO BE! Their inventory has sucked for weeks now. And today I discover their customer service sucks as well. Their new system to pay with credit cards called The Vault automatically included a tip to the driver which I didn't see before I hit Accept. I called and was basically told too bad. She kept repeating that the app did not put the charge there, which it did. They could have overdrawn my account doing that. The old Ganjarunner would have given me a credit on my next order at the very least. The driver was unfriendly and not helpful and not on the requested delivery window. I would not have tipped her. So not only did I lose $2.50 paying with Vault now I'm out a tip as well. I guess they're doing so well they don't need to worry about lost business cuz I'm out. They're not the only dispensary in town.
Ganjarunner has been sold. It is horrible now. No stock for weeks. Their new “vault” payment app is horrible; had illegal charges after using it. No response from customer service. Now using another company.
In the past, the delivery and customer service was great. However, as of late it’s as if no one manages the customer service side. I placed an order and it said delivery within 90 minutes. Well, 4 hours passed so I decided to call them. After 10 minutes on hold, no one answered. I tried again and someone hung up on me. I went to email them asking them to call me. They then emailed me saying they called me but I did not answer (wrong), and to call them back at the same number I had been calling previously. Again, no answer. Now here we are 8 hours later still with no delivery and no answers. A few days later I contacted them again and they actually answered... only to tell me that they were out of stock of my product and that they contacted me on multiple occasions... which was not the case. Long story short, they promised to deliver the next MORNING. Needless to say it never came. Glad I didn’t use my credit card!