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DISPENSARY
MEDICAL & RECREATIONAL

Ganjarunner

Sacramento, CA
4.6(193 reviews)
2042.6 miles away
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193 Reviews of Ganjarunner

4.6(193)
4.6
Quality
4.6
Service
4.6
Atmosphere
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March 16, 2019
E........a
Yesterday I must have called 20x with questions and issues of someone fairly new to the industry as well as a first time customer and everyone of the women I spoke to were more than amazing! The customer service I given to me before I’d even made an order was exceptional to the highest levels. My delivery driver Brown Suga was the sweetest, happiest woman. Best delivery driver I’ve had from any delivery service I’ve used so far! I am not used to being able to pay with anything but cash, and I’d used my credit card to order yesterday therefore forgetting to get cash for a tip, so I had to pay the poor woman a tip of rolled change! I was mortified but she made it seem like it was the greatest thing when I know it definitely isn’t! Lol. She was so kind to my oversized Labrador who barged out the door to get to her. I know I had zero worries of him being anything but excited to make a new friend but she didn’t, if she was anything but happy about a huge dog just barging out the door to get to her, neither I or my dog would know. I immediately felt Brown Suga, my driver, infect me with a great mood. Her smile, infectious happy disposition, and positive attitude had me adoring her immediately. I suggest this service and/or this driver to everyone and anyone! The 10% off for first time customers was great as well. Everything about the company and it’s employees is top notch A+ for me. I can’t get anyone to deliver to me because I’m outside the city limits, but I am disabled and unable to drive so it’s amazing to have someone deliver and my neighbors would never guess what was being delivered. Knowing I can get what seems to be great brands and products at competitive or cheaper prices is just another bonus. I obviously can’t say enough good about them by the length of the review! Lol
1 person found this helpful
Dispensary response:
Thank you so much for this kind and in-depth review! We really appreciate having you as a customer. See you soon.
June 28, 2019
February 25, 2023
b........e
I just wanted to say that not only Does Ganjarunners have excellent products.But they're customer service says it all!!not only was I impressed but they have themselves a new loyal customer.I came across they're ad by chance but I'm so glad u did.Thanks Ganja u guys are #1 to me in delivery n customer service!!keep up the excellent job.People buy from Ganjarunners Best in cali
August 21, 2019
A........g
I love Ganjarunner. They always send me great extra promos on top of their amazing specials. Delivery is always on time & discreet. That's a big deal to me b/c I live in an affluent gated community. No bumping music or fast driving (our speed limit is a low 15mph), which is rare. Even our UPS/FedEx guys don't live up to the GR drivers! Communication is phenomenal. I always get all my questions answered thoroughly on the chat of their website. & when they can't do something, they make up for it with a discount code. They really take care of repeat customers. Can't wait for their point system to be up & running. Keep up the great work! 🔥🔥🔥🔥
2 people found this helpful
Dispensary response:
You are the best Adam! Thank you so much for all the love. We appreciate you too.
September 2, 2019
August 2, 2023
T........e
We just bought a couple 8ths. $30 each plus tax. Delivery driver was fast and polite. But nobody told him he needed change even though we let them know before he left. One of the 8ths is great, while the other 8th is so dry and stale it crumbled into dust in my fingers. When we complained (in under an hour's time from the delivery), their response was "that's outdoor weed", as if that makes it ok to be stale and turning to dust. Outdoor or indoor, it has nothing to do with STALE-ASS FLOWER! PERIOD! Every delivery service is going the way of the birds. I'm going back to black market. This shit is absurd, and it happens way too often. Wasting people's money, and taking no responsibility for the shit products you sell. What a joke. Why pay sky high taxes when I get dogshit service? I shouldn't have to twist someone's arm to be treated with some respect as a customer.
April 11, 2017
s........a
What can I say about this shop. Really what can I say about myself that I haven't given this place a 5star review yet. I am a loyal customer of this delivery service. Why? Because the customer service far exceeds all else. It is super convenient and they ALWAYS have the best selection of flowers, concentrates and edibles. And say you are a first time user to the site and you have questions or you don't know what bud to buy or want an opinion on which item is best. They have a online chat feature so you can get the assistance RIGHT on the spot. Hows that for customer support! :-) It's a 40 donation minimum which you can get a decent 8th but it becomes pricey because of delivery charges. So it BEHOOVES you to get a couple 8ths and some wax because then its free. And you figure you'd probably spend about 60 or 70 anyway on that alone and at least with them you KNOW it'll be dank. Try em out!
2 people found this helpful
February 19, 2017
P........s
They are primarily delivery. I have never visited their storefront. Since my home was custom built in 1927 for a Disney, I will give the atmosphere 5 stars. My home is that cool. I just moved back to LA from SF and was really, and justiffiably concerned that I would have a hard time finding someone to fulfill my medical needs and pleasurable desires. Carla and Ganjarunner do both and with amazing success. I simply cannot recommend this service enough. 6 Stars across the board. Moving back to L.A. is harrowing enough with the business of finding new doctors and providers. Luckily for me and the rest of this city, Ganjarunner is here! I was signed up and ordering within one hour. Since becoming a member, Carla and her extended family; Cisco, Lily, Alina, Zach (or Zack!), Andy and the others have helped me find correct plant types and methods for my medical needs. Carla has become someone I turn to for advice after a doctor's visit, she's that knowledgable and so is her staff. I've never once suspected that I was being given bum info. In fact my Beverly Hills doctor has, thus far, simply underscored any and all advice I've been given. The customer service rivals L.L.Bean and Brooks Brothers and it wouldn't surprise me to see their brand similarly valued in the near future. I'm happy to endorse Ganjarunner and grateful to them also! So why are you still reading this? ORDER NOW.
June 24, 2019
E........n
I've placed several orders with Ganjarunner now and they are great. Fast, fast, fast, and the drivers are incredibly sweet, friendly, and discreet. You'll pay a little more than if you visit a dispensary, but it's well worth the convenience. Sign up for text messages and you'll be reminded of any daily specials. Keep up the great work, GR!
2 people found this helpful
Dispensary response:
Thank you for leaving this awesome review! We appreciate your business and feedback. Take care!
June 28, 2019
August 22, 2023
d........a
I had been smoking Platinum Kush and loved it. I saw the strain on the website by Golden State Canna. I order three eights to check it out. The buds were in small pouches which had been flattened out. The buds were very tiny and could not grind them nor would it burn properly, I was told to send a photo of the buds and i would hear from someone. Actually i have not heard from anyone since then. I am disappointed by the lack of customer care. I buy a lot of cannabis but i will not be buying from Gangarunner. Money is hard enough to get let alone spending in on worthless pot. I would not recommend this service.
February 19, 2020
s........n
Ganjarunner used to be great, with emphasis on USED TO BE! Their inventory has sucked for weeks now. And today I discover their customer service sucks as well. Their new system to pay with credit cards called The Vault automatically included a tip to the driver which I didn't see before I hit Accept. I called and was basically told too bad. She kept repeating that the app did not put the charge there, which it did. They could have overdrawn my account doing that. The old Ganjarunner would have given me a credit on my next order at the very least. The driver was unfriendly and not helpful and not on the requested delivery window. I would not have tipped her. So not only did I lose $2.50 paying with Vault now I'm out a tip as well. I guess they're doing so well they don't need to worry about lost business cuz I'm out. They're not the only dispensary in town.
4 people found this helpful
August 5, 2021
S........9
They take a while but I love everything else
June 15, 2019
s........0
Amazing, friendly and fast service! Vanessa was the driver for my order and was amazingly friendly and helpful! Definitely would recommend and will be back again!
2 people found this helpful
Dispensary response:
Thank you For taking the time to leave us some feedback. We hope to see you again soon.
June 28, 2019
August 13, 2017
P........h
What can I say... There are most dispensaries/delivery services, and than there is Ganjarunner. These guys are the professionals in a field of amateurs. They take the "medical" in medical marijuana seriously, and are first and foremost a holistic minded, healing organization. Ganjarunner has a staff who is incredibly knowledgeable in regard to their many products and once using them, it is easy to see why they enjoy the reputation they do; let me tell you, they've earned it! They offer prompt delivery and I have continuously been impressed with the kindness and candor of their employees. If you are a new patient and have any reservations, rest assured that Ganjarunner will treat you not only with discretion but with respect! Ganjarunner has made it so much more convenient for me to get the medicine I depend upon and can honestly profess that this wonderful company has improved the very quality of my life. Keep it up GR! You're hard work does not go unnoticed!
February 20, 2018
V........J
This is one of the best in The OC. I love that I can place my order online and gets delivered in a day. I have become a loyal Gr customer and I cannot reccommend them enough.
3 people found this helpful
Dispensary response:
Thank you! We are happy to serve you.
July 12, 2018
September 2, 2021
t........t
I had a good experience with Ganjarunner. It's difficult to find good service and decent prices. I like their promos. It can get expensive so it's so helpful to receive discounts. I have had good representatives take the time to explain offers and help find right medicine for me. I will visit Ganjarunner.com again. Thank you!
February 1, 2018
J........o
I've been using GanjaRunner for little over a month. So far they've far exceeded my expectations for a delivery service. Their marketplace is stocked with quality goods and it's a breeze to navigate through. All of their couriers have been class acts as well. I highly recommend giving them a try. First time patients get a killer gift pack!
2 people found this helpful
November 15, 2019
_........x
I’m a first time customer here. Sign up was quick and easy. The price was very fair and the delivery guy, John, was very polite and prompt. Highly recommend.
1 person found this helpful
October 12, 2016
i........0
All I can say is WOW! I have been dealing with nearly every delivery service over the years and nobody comes close to these guys! Goodbye speedweed I will never deal with that nightmare of a service again! The crew over at Ganjarunner deliver from 10-10 daily and always have the very best selection of strains, edibles and concentrates. I am really loving the Alpine Live Resins lately- my new fav! And it seems that these guys are one of the very few that carry Alpine products. Great customer service, friendly professional staff and they even gave me a really cool first time patient gift set on my first order! Honestly, I will never deal with another delivery service again and why would I ever want to go through the hassle of walking into and waiting in line at a dispensary when these guys will deliver to my condo in 60-90 minutes! Even when I travel to San Diego for work for sometimes weeks at a time, I can place my order right off my iphone and my order will be shipped the same day and waiting for me at my hotel within 1-2 days. I will be a life-long customer of these guys! Give these guys a shot and you definitely won't regret it!
April 11, 2021
r........7
Their delivery service sucks. You must schedule your delivery time when you order. The only choices are the hours. 11 am 12 pm, 1 pm, 2 pm ect. I'm not so dumb that I know everyone who signs up for a delivery at 11 am (the earliest choice) is going to get their order at 11 am. So the drivers start out behind. I too, have waited HOURS beyond the delivery time. I have called and was told I"d be texted the drivers' eta. Never happened. The same day, after no text, I called and was told she'd call me back with driver's eta. Never happened. I have to go to work in the afternoon, and can't wait beyond 2 pm. This last time was my day off. Scheduled it the day before, for an 11 am delivery. Didn't show up until 3 pm!!!!!! There goes my day off. I doubt I'll be using them again. I don't have an entire day to wait for pot delivery.
October 10, 2021
n........e
my order had missing items that the driver reported. a woman stating she's the top operations manager for all of Budee later got me on the phone to tell me that she knew i had paid for items that were indeed missing, and that she wasn't going to bring them until i gave back what i took. she went on to very gruffly accuse me of many things including repeated lying, dishonesty, thievery, "robbery by customer", and that she had reviewed "the evidence" and "the footage" proving that i had committed illegal crimes. she even expressed her annoyance at the time that reviewing the evidence of my crimes in "the investigation" took out of her day. i told her i didn't know what she was referring to and that she was making a mistake, she replied that no, i was the one making the mistake by refusing to admit what i had done. she was very angry and very very harsh. i had never been berated by a person like this before, she was really going bananas. later, a friendly person called to quickly let me know they found the missing items "on their end". meanwhile, we have been verbally assaulted, accused of many things and completely horrified by the experience.
June 11, 2019
M........n
Very quick i was amazed..
2 people found this helpful
Dispensary response:
Right on! Thank you for giving us a shot.
June 28, 2019
May 20, 2017
S........7
This was the second place I've tried after recently moving to L.A. I wish it had been the first. I had a bit of an experience the first time I went into a dispensary. I didn't know how the process worked or what to buy. I felt rushed and in the end I didn't get what I thought would be great herb. I gave Ganjarunner a try and I absolutely love these guys! They're professional, they're nice and super cool. I was taken aback by the quality and the service these guys give. They put attention into their product. These guys don't make you feel rushed and you don't feel like you're dumb if you're just starting out. They answered all of my questions and gave a great recommendation when I let them know what I was looking for. The first time gift was awesome too! I've already recommended them to a few friends. I'm really glad I found this place. Definitely recommend trying Ganjarunner. You won't wanna go anywhere else.
December 13, 2020
D........2
I’d used this service several times with no issues, but today I called for a scheduled delivery for 3pm. By 4pm my driver hasn’t showed up and there no update call, text or anything. I called to inquire where my delivery was and the woman told me I’d get a call back with that info momentarily. 30 minutes later, I hadn't received an update. I called back and they said “he’ll be there in 15” By 5 pm STILL nothing. I call AGAIN and this time, they say the driver is now 50 minutes away! At that point, I canceled my order. Unacceptable. Worst delivery service I have ever used hands down. Also, the drivers don’t carry change on them. Only service I’ve ever used where they don’t have change- they just take what you give them and pocket the difference for themselves. When I asked about that today I was told “oh you can tell the driver and they’ll apply the difference to your account” that information should be conveyed upfront when a customer first begins using the service. Lastly, their online inventory is often not what they actually have in stock. Never using them again.
1 person found this helpful
August 7, 2019
y........y
Ganjarunner offers great promos and their delivery staff is always extremely personable and friendly. However, all of the flower I've gotten from them has been dry so I just buy other products from them now.
1 person found this helpful
Dispensary response:
Hello yillenhooihay! Thank you for sending us this feedback, we are glad you are enjoying our service. We'd like to hear more about your flower experience, we take customer feedback on products very seriously. Please give us a call so we can learn more and make get you something you like better.
August 20, 2019
June 4, 2017
c........t
My adventure began last week (week of May 2017) when I found myself crippled by Diabetic Nerve pain - no longer able to drive safely I needed an alternative to obtaining my medication. I began to research delivery companies eventually landing on a review website where I found the Ganjarunner reviews. Impressed, I began the simple sigh up process on their website. In less than 5 minutes, I had completed the application. Another hour went by and I received a welcome email from Ganjarunner. I then proceeded to place my first order. I found the website easy to use and navigate. After 30 minutes of shopping, I submitted my first order. The order arrived at my doorstep in less than 18 hours. I proceeded to open the box where I found a nice new member gift with my order. The box was professionally packaged. Thank you Ganjarunner!
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