GOLDLEAF- Annapolis

I had an awesome experience with Alex D Sunday! He was super knowledgeable about all the different products and really took the time to listen to what I was looking for. He also, explained the differences between strains, helped me understand the effects, and even suggested some great new products I hadn’t tried before.

We are so impressed with the cleanliness and professionalism of the staff at Goldleaf. Tye M. 42269 was our most recent helper and he was extremely knowledgeable and helpful.

Good Morning I just came out goldleaf and Mr Levi was outstanding he help me out so much I love the customer service that's Levi see u next time bruh keep up the great work from Alonzo

Always rode past thinking it was a jewelry store, the inside is so beautiful as you also have beautiful people who work there. The young lady who greeted me at the desk after entering and took all my information was very nice and had the cutest button nose with a cute little chain draped across the adorable tip💕😂Tried tipping the young lady who waited on me but she wouldn’t accept. Very impressed you had not only the brand and cartridge I was looking for, you had many different options of the same brand. Much appreciated

I came in on 8/23/2025 to get product. Tye was my bud tender. He is always absolutely amazing as a bud tender when ever I have him as my bud tender. Always looks out for me. He always makes my visit absolutely enjoyable ever time I come. Goldleaf is beyond lucky to have him and coworkers like him. I will always come back in because of him and others like him. I wish I could I could tip him. Thank u gold leaf for having him as an employee.

Josh did a great job for me today at curbside pick up. He’s very friendly, courteous and knowledgeable.

I came here with my friend on Friday aka Summer Solstice ☀️ and we got to shop together and we cheersed our bags lol before walking out to go enjoy what we got. That was a good ending to a stressful Friday with gummies that help deactivate my fight/flight mode, especially being menopausal. Everyone is always so good to me at reception and and the energy welcomes you which deactivates you too. I appreciate the medical discount on top of the non credit card charge, those things help. Thankful for all the butenders who always look out and the security. I appreciate you guys, very much, thank you! 🙏🏾💜🧿🌠

Had an absolutely exceptional experience with Chris! He was very knowledgeable and very enthusiastic about getting me the right fit! Chris gave me several options and discussed each of them with me in depth. ONE OF THE BEST CUSTOMER SERVICE EXPERIENCES IVE EVER HAD!!!!!

Thank you Alex for working so hard all day for us!!! Merry Christmas and Thank you!!

I want to thanks to Christian at the Annapolis Gold Leaf .

My name is chanel and I got helped by evyon I think that's her name. But she's the really pretty biracial girl with the amazing natural hair. She helped me in between my break at work from a 12 hour shift. She was kind and even remembered me from my job when she was a guest. Truely improved my day in only five mins and will be the reason I start shopping more often. Also I used to work in the beauty industry but I loved how creative and stylish your staff dressed.

I’ve had a wonderful experience while shopping with Goldleaf. I was assisted by Ms. Taquilla and she was such a great help and gave me excellent service while making sure I left satisfied. She was extremely nice and polite and I’ll be glad to shop there again. 11/10. Thank you Taquilla for all your help.

I had alex as my tender and he knew his information very well!

Alex was fantastic! He was super knowledgeable about the products and helped me find exactly what I needed. The service was great!

I just went to that place yesterday during my vacation in Maryland. That place really lived up to its name in my eyes, because it’s a gold mine away from Las Vegas. It was a huge relief that they have my favorite Strains, Pineapple Express and Northern Lights, there. What’s more, I actually found a new favorite hybrid in Mountain Diesel. Their staff embody the definition of serving in both professionalism and presentation of their uniforms too. Pretty snazzy. The Gold Leaf is an automatic 15/10! Next time I go again, I’m going to see if they have Wedding Cake.

Christopher C. is the man. Super helpful, knowledgeable, and fast. Would highly recommend.

This was my first ever experience with dispensaries since finding out I have a slipped disc and a spinal tumor and i needed help with pain management. My husband and I came in nervous and unsure of what to get to help me. Our bud tender Cassidy was AMAZING. She explained what properties of each strain would help me with pain management, gave recommendations and helped us find items in our price range. I am over the moon with the experience I had and will be a repeat customer thanks to Cassidy!

Placed an order for delivery and they just never came. I called after waiting for hours and phone staff was short and dismissive. Even lied on top of it.

I had a lovely and efficient visit here, and very grateful for DJ setting me up with some awesome pre-rolls!

In my experience, this place has good customer service. When there was an issue with my medical cannabis card recently, Whitney did not hesitate to go above and beyond to get me the products I needed. I would recommend this place to anyone. Thanks again, Whitney.

Colin in Delivery is AWESOME. He always goes out of his way for me. Online ordering questions? He has the answers. Delivery questions? He knows the one and outs to make things happens. In general, Gold Leaf has very good customer service, but Colin goes above and beyond. Five stars for Colin⭐⭐⭐⭐⭐

Bud tender Christopher C . Id#57702 go see about him because he’s the shizzzniee…friendly, knowledgeable, and understanding of your needs if you just tell him and his recommendations is on the 1s 2s and the 3s okay.. I wish I could tip him but I couldn’t so thank you Chris aka Christopher I will be back soon…my best experience thus far and been going since July 6th of this year…

I placed a delivery order and unlike the three previous successful deliveries, this one was an absolute nightmare. First of all, I never received the tracking notifications which make the process extremely efficient. As an attorney, I am consistently in and out of Court and speaking with clients, Judges and the like. The tracking has ensured multiple completed and successful deliveries in the past. I did not receive tracking updates of the driver in route, I did not receive notification that the driver was approaching for delivery. However, what I did receive were 3 missed calls from an Tammy Fleming. Who the heck is Tammy Fleming?? I called the number back and stated I had several missed calls from this number. The caller stated, " Ohh Heyyy...it's Austin."... Umm... ok. I asked, "And what was the call in reference to?" His response, "Umm, (with laughs in between) your healthcare." I was thoroughly confused and getting clarity from Austin was like pulling teeth. After an exchange and getting absolutely no where with Austin, I let him know I had to get back to work. My delivery window was from 1-4 pm. At 4:15 I called the Gold Leaf store and spoke with a Manager and let him know what had happened earlier and asked if my delivery was still able to be completed that same evening. he assured me that I could get the same pricing if I drove out to Annapolis to pick it up. He let me know that the driver would be back in the store by 7pm with my bag and I could pick it up then. At 7pm, I left my home in the sticks of the eastern shore, a little over an hour from Gold Leaf and went to pick up my order. Upon arrival, the from desk receptionist was very kind and welcoming. Once I was brought back to the counter I was approached by Levi, my budtender and Toni. I'm guessing Toni was the supervisor for the evening. Without saying hello, or making any eye contact she came in hot with "Ummm... you had the delivery order...well we can rebuild the order but we will not be able to honor the delivery pricing because you missed your delivery." I tried to explain to her what happened and about speaking with someone earlier that told me the accommodation was possible. She then rolled her eyes, went around to two other male budtenders to talk about the situation telling them "that's not policy and that's not happening" I stood at the counter with Levi as he began to build the order, he was very kind, professional and the complete opposite of Toni. After calling another manager or owner, Toni returned and said, " we are going to honor this, THIS TIME, but this is completely against policy and we won't be doing it again." After attempting to berate me like a toddler she stormed off in a huff. Levi continued to be as kind as can be and completed the order. As I was about to leave, I guess Toni realized how uncalled for her attitude was and approached me and said " I hope your day gets better." Toni clearly has no idea what good customer service looks like. While a less senior employee like Levi or the pretty blonde girl at the from desk knew how to be polite, accommodating, and even apologetic. I have been a dining room manager in a fine dining restaurant, where my job consisted of making allowances for my guests to provide exceptional service. I have apologized to deescalate situations and provided a level of understanding and care. If Toni tried that abrasive approach with a customer that matched her level of nasty, that situation could have been a situation in which the authorities needed to be called. I have been a customer of Gold Leaf since opening day. I love the products and will continue to support the business as an advocate for cannabis in general. Toni clearly doesn't represent the Gold Leaf mission or esthetic. A company that makes deliveries in Teslas, the employees wear black blazers, everyone is polished and professional. Then there's Toni. While Toni escalated the situation, I want to thank Levi for being so help and sincerely kind, give that man a raise. As well as Shannon, she is always the best whenever I shop at Gold Leaf.

I don’t understand why it’s always cash that we have to use to pay. We aren’t notified on the website or anything. This is completely bad service. My final and last time coming here