I was just SO embarrassed and humiliated by a woman working behind the counter that I'm afraid I cannot give a good review nor do I want to return. As a local professional living on the canals of Venice just right around the corner from Green Goddess Collective I'm sorry to say the customer service I received was just horrendous and extremely unsettling that I feel it necessary to share with my community. I came to the Collective by myself on Thursday afternoon, this being my first time to this shop. The woman helping me behind the counter started right off the bat with an attitude as if she didn't have time to answer questions. And when she did answer, she spoke softly enough and far back from the counter that I had a hard time hearing her and politely asked her to say that again. The line behind me was full with patrons awaiting their turn, and in front of everyone the woman told me to "clean my ears"! My face turned so red of sheer embarrassment and my eyes welled up. And instead of making an intellectual decision I just bought what was in front of me to the tune of $300, ran my card and shuffled myself passed the huge line of people who just witnessed my humiliation and the treatment I had just received from the clerk, who's name she told me smugly was "Doloris". When I got downstairs, refaced, I did ask to speak with the manager who was very kind, however in the moment of still being perturbed I wasn't able to tell her all the details, and what the clerk said to me, and how much I had just paid for that kind of service, all I was able to say in that moment was that clerk made me very uncomfortable and that her rudeness was super unnecessary. I really hope the manager - who shook my hand and looked me in the eyes kindly - will pass off her good customer service etiquette onto Doloris, so that it doesn't happen again to anyone else coming into her store. And for Doloris, you should be ashamed of yourself working in an industry, and a location for that matter, where RUDE is not acceptable nor necessary!
We visit Venice about 4 times a year and always stop by Green Goddess for our cannabis needs. The dispensary is clean, professional, and inviting. The bud tenders are friendly and knowledgeable. The selection is decent. There might be cheaper places but you can’t beat Green Goddess for convenience to Venice hotels and Airbnbs.
My favorite place, my go-to place. I love the energy here and the friendly, helpful people who work here. Great selection and weekly sales Go here (DON’T go to MedMen 😒)
The budtenders were all women of color which is a huge plus for me. They were all very knowledgeable and attentive. GG had products I’d never seen before and for very affordable prices compared to the others in the surrounding areas.
BEST IN THE AREA and ON BEACH !!!! I would like to thank everybody at this place for being so friendly and welcoming EVERY time I am there. Everybody is so positive and genuinely nice. They have really great flower and vape deals. I actually look forward to going everytime. Thank You Safe Green!!, Namaste' Richard
Was disappointed they would not accept my drivers license but instead required my passport. Only dispensary out of 5 visited that refused service.
We offer our sincere apologies for not being able to accept your ID. Unfortunately this is legally required for international visitors.
Some of the staff there need to realize that they're selling weed - and throw on a smile. Or I just got the really unhappy girl (curvy latina). Not at all helpful, terrible buttender approach. + They have a unnecessarily strict ID policy. Very Overpriced !
The Green Goddess is the best. Customer service is great, good prices and almost always open!