Higher Leaf Bellevue - Factoria

very very very very gooooooooood

This is based on one product only. I bought an Mfused Vape pen for sleep about a month ago (MFUSED THC CBN SLEEPEN). First time I tried it worked great. Second time it took over 25 trys to work and from then on it worked every once in awhile. Finally returned it and got another thinking I just got a dud. Second pen was the same. Stopped working after a few puffs. Charged it and tried again. Worked very sporadically until it no longer worked at all (approximately two weeks.) Took it back for refund and was told I could try a third one and return it if it didn't work. Same thing on 3rd try. I thought I must be puffing on it wrong so asked my husband to try it and it worked once after about 30 tries. I will never buy this product again! I can't believe I am the only person this has happened to. Or, I got three duds. For $45 you would think they would no longer carry this pen. So, now I have to make another trip for a refund. Staff is very friendly.

Very hit or miss. Some employees are awesome, super nice and quick interactions! Others refuse service because my ID is “blurry”. Not really sure what that means but whatever. There’s plenty of other dispensaries nearby.

Love this place. Cool employees and always solid products

Christine is absolutely the BEST! She is very knowledgeable about the products and listens to your needs. I really appreciated her bringing a ton of stuff out for me to look at. Green Theory has always been friendly and knowledgeable. Never had a bad experience here.

Kyle (long hair, mid 20s) was super helpful, patient, answered all my questions and facilitated an excellent shopping experience. I loved all the products he helped me find and I'll definitely be back soon.

This shop is fine, not that great tho. I'm pretty sure they paid for the good reviews through an ad service. They're not a 5 star kinda place lol. Overpriced, shortstaffed, understocked. Place is a joke. Go literally anywhere else if you can.

easily one of the more knowledgeable and chill budtenders. very welcoming and inviting when it comes to their interaction with customers and it feels genuine. I had a couple pods I bought that were defective and way passed the exchange date. like way passed. the person that I talked to (I dunno if they'll get in trouble but u know who u are lol) still accepted the exchange and I was able to get the pods for a straight exchange. I have yet to pick up flowers there but will be doing so very soon. clearly a place with the more higher quality when it comes to all aspects of almost every product. I've only had one issue there and I'm sure dude just wasn't high enough or wasn't in the mood but kinda gave me that "oh all u got is 10 bucks so I'ma give u $10 worth of care/every word is $1 so make it count" vibe. I know it's probably annoying when a bunch of people come in asking all questions about all the strains, but that comes with the territory so at least be nice enough to have replies that are more than a word, maybe a full sentence with their personal experience with whatever it is. still that was one budtender and I could've gotten some more money instead of asking hella questions with practically no money. doesn't change the way I feel about green-theory in Factoria.

First off Green Theory is my go to spot and I spend a lot of money there. Never had a problem with any of the employees ever and they have always been understanding if I ever have any feedback about a product. I brought it 3 carts from constellation cannabis because they are all about a quarter full still and are burning when I hit them and taste bad, I merely was trying to give feedback and Topher brings me outside to look at them but doesn't even open the containers and just say yeah buddy they're empty thats why they taste like that. Felt disrespected as I don't smoke solvent products and do know what I am talking about when it comes to these carts/ products. Any other time I have talked with someone about this problem they have gladly taken it back and swapped it out or offered a discount, not sure how this guys a manager...

These guys are so nice very knowledgeable! Love this place - online ordering is the best!

employees r friendly and love my discounts. excellent products

I’ve come here constantly for years.... the staff are the super stars to be able to deal with the on goin crisis with a level head, and conduct business phenomenally🏴‍☠️

Amazing place go here for all my needs

great everytime I come.I used to go Higher Leaf but their stuff is blah and expensive. Green Theory you have awesome staff nice and chill!

Great music & budtenders always have great recommendations & are Well informed

Only shop that sells and recommends a bad product (liberty reach). They ran out of $5 and I asked them to honor or do a price match down to $5 on their available product. Dude was a dick about it so I left and won't be back. Guy started he was the shift lead. $4 for a forever lost customer. Good job dumbass.

I have been going here for several years now and they always have great service, Friendly staff and a good stock of quality items, BUD Tender Kevin always goes above and beyond and knows his products well. My first and only stop for great BUDS. Thanks Guys.

Came in today for the first time and experienced the worst customer service I have ever experienced at a dispensary in over 5 years of purchasing medical and recreational cannabis in Washington and Oregon. Drove in all the way from UW and was told by the doorman, a young hispanic male, that my Nevada driver's license is a fake because the "colors around my picture are a little weird"? This is interesting to note and I will contact my local DMV to let them know that the license they issued me is a fake. He then asks if I have a passport which I did not as who carries around a passport everywhere they go? I was just going to leave but had spent almost an hour to get to Bellevue so I asked him if there was a manager or someone else who was trained to take a look at my ID; To which he flippantly replies that I "could've gone all the way back to Seattle to get my passport in the time that I was arguing with him". After asking for a manager repeatedly and being denied, he reluctantly brought over a manager who asked if she could take my ID for further examination, to which I agreed. 5-10 minutes later, manager never returns to address me but sends the bouncer-doorman to say the exact same thing that he felt "uncomfortable" letting me in without a passport. Even though it says that out-of-state ID's are welcome on their website, if you are from out-of-state you may want to bring your passport in addition to your license, or if you don't have a passport (and even if you do), you may want to save yourself the time and trouble by going to literally ANY of the many quality dispensaries in the Seattle area for better customer service.

Very nice and helpful

This is my go-to spot, and they're hands down the best in the area. The people there are genuinely nice people, and they are always quick to answer your questions or just let you browse. They always have sales going on and they've never given me a bad recommendation. What more could you ask for?

I really love the Factoria green-theory location for a lot of reasons. They have a huge selection, the quality and options are awesome,and the deals are the best! I make a point to come to this shop, which is 15 to 20 minutes out of my way, because of how much I love Kelly and RJ. Every time I walk in the door and see Kelly she just puts a smile on my face instantly. And RJ has never steered me wrong and is always so on point with his recommendations and reviews. The staff can make or break anyone's expierence!!

I'm a regular customer I love it here good service friendly ppl

Great Local for me, my new Fav shop, everyone is so nice a courteous. Vendors suggested a new strain I hadn’t try it before was awesome!!!

Comfortable and casual. As a rookie, I felt as ease asking questions while not feeling rushed.