I placed a delivery during this covid 19 horse crap and let me tell you they messed it up and when I talked to the manager all he had was weak excuses . I had a specific time set the I would be home after so they sent the guy early and he's bugging me and calling me at work when he shouldn't even be delivering it yet. The manager says that's how they do it they ignore what you say and waste time and try to deliver to you when your not home that makes no sense but he kept pushing excuses and tried to get confrontational in the end because I asked for a discount for my inconvenience so I just canceled the oreder. What a punk and a clown
Leafly member since 2017
23 customer reviews
First I would like to apologize for the tirade that was my previous review of Greenleaf. One person at Greenleaf one person there really does care about the customers satisfaction after all. Steve the man behind Greenleaf does care that we the customer do matter. By a mistake at the store I was given the wrong product and was told that it was my fault and not the other way around. Regardless as to who was at fault Steve handled the situation personally. Her not only brought to my house the correct order and apologized profusely for the mix up. Since I live near Stead Boulevard and the store is located on Glendale Ave in rush hour traffic also I might add. Even though the store is further from my home than most, I plan to do a lot more business in the future. At last someone in today's retail market one person still believes in in excellent customer service and doing the job right. Thanks again Steve for restoring my faith in doing what's right.
Called to ask about menu inventory this week about a product I’ve bought from here I think three times in the past. I was told the product wouldn’t be for sale again for another couple of months. I asked for an explanation, since I’ve never heard such an answer considering the product isn’t back ordered... The reasoning was explained as “that’s what the GM told me”. Obviously this information isn’t helpful at all, and it was presented as if I should have known already. Why would I? Not sure. Thank god other dispensaries carry the same product! GreenLeaf has disappointed me in so many occasions, it’s certainly expected at this point. Without fail. Every time. The environment is small, and clearly designed to get people in and out-quickly. Reminds me of how some Cali dispensaries used to be years ago. Only spend money there if you have to. Otherwise check out the better dispensaries in the area! Lots of good options besides this old Wendy’s.