I am writing to express my extreme disappointment with the service I received at your drive thru location on Sunday, August 31st, 2025, at approximately 6:15 PM. The young man who “helped” me was rude, difficult, and even went so far as to laugh sarcastically as I drove away. This is completely unacceptable behavior from an employee representing your business. I want to emphasize that I am a regular customer and frequent here, the drive thru specifically. Last year I spent approximately $5,000 with Greenlight, and this year I expect to spend close to \$3,000. Interactions like the one I experienced tonight are exactly what make me choose to take my business elsewhere. For comparison, when I visit your competitor CODES, I am always treated with respect and kindness—regardless of my mood or the circumstances. That level of professionalism is why I am increasingly inclined to go out of my way to shop there instead. I hope this issue is addressed seriously. No loyal customer should be treated with such disrespect.

Greenlight Cape Girardeau
Ratings and reviews of Greenlight Cape Girardeau
They wont stand behind their products. 4 out of 10 pens didnt work and they wont refund. Good luck if you buy anything here
I had Amanda as my Bud tender and she was amazing! I hope I see her again, and I plan on returning to the store
Great service, and over the past months, the bud has grown in quality. A good spot to check out.
They kept my loyalty account connected to my Leafly account so I still got to use my rewards money when I paid. Glad I could use my $5 off
Horrible place, I just ordered a 1g preroll and I received a 0.5 ( half gram in a tube that says 1g ) telling everyone not to buy at GreenLight in Cape Girardeau MO.
Awesome staff! Very informative!
I love the people the price. Some tenders really didn't know anything, but all in all, great
Thumbs up.
Greenlight offers a more laid back and fun experience than other dispensaries. I love stopping by to try something new and chat with the friendly staff. They also remembered my name and favorites, that goes a long way. Ordering online and picking up using the drive through is a breeze and they offer regular deals and discounts. I would recommend this to absolutely anybody and am proud to be a Greenlight Founder’s Club member.
After I preordered from this location I started to receive spam text messages. If you use this location use a burner number. I received what I ordered and they had a quick drive thru.
Solid store quality can improve
I have been to every dispensary within an hour drive of myself, and I have to say Greenlight CG is by far my Favorite! Amazing service, awesome people, great atmosphere, not to mention the convenience of the online ordering and drive thru pickup! Absolutely love love love!!!! 10 out of 10 will Recommend to all my friends and family
This is a great place. I've had good experience every time but one, and the manager fixed the issue [and then some], on my word, which caused me to respect that bc I was being honest about the issue.
always going to Greenlight. Best prices and best recommendations.