I did not want to do this review,because I love this place when I get the chance to go. The staff usually says, “hello” and “have a great day” which makes it very hospitable and feels welcoming. The price is fair and the quality of overall medicine is great but today I have a complaint. No one wanted to acknowledge the fact that I had a complaint about a product that I buy on the regular so, instead they just look at me. The woman helping me didn’t even address my concern, after I brought it up twice. My concern was, the last prerolls I bought were rolled wrong and I basically wasted my money because I couldn’t keep the thing lit.
No one tried to apologize or comp me. The woman helping me just kept working to get my medication filled and to say “have a great night”. This is unacceptable. I did not ask for a manager out of respect for the other patients waiting behind me. I will be back, but only if my issue is resolved.