
Ratings and reviews of Harvest HOC - Reading
(45 reviews)
3.9
Quality
4.2
Service
4.0
Atmosphere
Reviews 1-24 of 45
July 1, 2023
First time cannabis user, I was nervous about going my first time . I was greet by Collin at Registration who was super friendly and talked me through what I needed to do. In addition he said I can qualify for a discount on Tuesday’s because I am a healthcare provider. It was extremely nice to hear Veterans receive this opportunity as well . Next I was greeted by Nick who helped me with my order . He was very informative about products that could be beneficial to me after actively listening to my medical needs . I was so appreciative of the time and great customer service I received. Truly the Lancaster Ave dispensary staff were all nice , atmosphere quiet and clean . I highly recommend!
March 25, 2022
It’s great service and friendly staff. Nice selection. And you’re always greeted by someone and if not all staff. :)
December 9, 2021
My go -to dispensary, always friendly staff.
October 5, 2020
I have given this dispensary more chances than I should have because of the convenient location. I wanted to like them and have them as my main dispensary. A few reasons I find myself disappointed is pricing and ignorant staffing. Recently, I would call in phone orders and ask to verify they had the items requested from their online menu, then when I showed up they would not have half the order in stock and need to substitute. I have tried Mission, Beyond-Hello, Cure, Keystone shops, Terravida, Harvest, and Rise with the service from Harvest on 5th street being the worst experience collectively from all companies I have interacted with since my medical card was issued. The breaking point for me with this company came when I had an issue come up that prompted a supervisor to be involved and Supervisor Darlene left me with a strong enough opinion of the company that I will never be using Harvest again. Luckily Beyond-Hello just opened up a new building in reading so we have options in the area now.
March 18, 2021
best selection, best budtenders, convenient location.
Dispensary response:
Hello! Thank you so much for reaching out and providing this feedback about your experience here! If you ever have any questions, always feel free to contact us at askme@harvestinc.com. We look forward to seeing you again!
May 17, 2021
February 18, 2021
Since rec was legalized I have called beforehand, was told the product I needed would be In store, drove half an hour to get it for it not to be there. It’s incredibly frustrating and disappointing not to get the products I need as a medical patient as they’ve wasted my time, gas, and money at this point.
Dispensary response:
Hello! - Thank you for reaching out and providing this feedback. I am very sorry to hear that your visit with us didn't go well. We are always looking to gather more information about our patient’s experiences while attending our dispensaries, as we strive to provide the best service possible. We would greatly appreciate if you would contact us at askme@harvestinc.com so we can discuss this with you.
April 2, 2021
December 19, 2020
Great customer service- relatively quick service even when there’s a line out the door. :-)
August 28, 2019
This is considered MEDICATION, how is it possible to sit with a pharmacist of Cannabis and find the right STRAIN IF THEY ARE NEVER CONSISTENT WITH THEIR PRODUCTS???? Some of us have been on OR are on high amounts of MEDICATION WHEN ONE NATURAL PLANT HELPS SO MANY OF THE SYMPTOMS NOT NEEDING TO USE THE MEDICATIONS THAT MAKE YOU DEPENDENT PHYSICALLY AS OFTEN ?? Harvest we are SO GLAD YOUR FINALLY in the area, BUT PLEASE START THINKING ABOUT YOUR CUSTOMERS OR PATIENTS THAT ARE NOT LOOKING TO GET STONED ( I hate that feeling) BUT I HATE BEING IN PAIN WORSE, plus the right strain HELPS PEOPLE WITH ANXIETY AND THEY CAN ACTUALLY GET OUT OF THE HOUSE FOR THE FIRST TIME IN YEARS!! Also, NOT all of us NORMALLY SMOKE 😗💨 CANNABIS, IS IT POSSIBLE TO GROW LOWER STRAINS OF THC w CBD ?? Im NOtT complaining... I just Spent Hundreds of dollars on STRAINS THAT I CANT USE, PLEASE TAKE THIS POST SERIOUSLY, this really helps with so many issues but if you CANT EVER GET THE CANNABIS/MEDICATION THAT WORKS ITS FRUSTRATING..... also, Just an idea, isnt there a way to introduce SMALLER SAMPLES SO WE ARE NOT WAISTING OUR MONEY ON SOMETHING THAT DONT WORK FOR OUR MEDICAL ISSUES .... just a thought/ idea 🤔 , dont get me wrong, Im sure most of us are honestly grateful for your store and its rather new, but when your on every chemical the doctors can give and the strains are not available it leaves many of us still struggling 🥺
April 10, 2020
Being a medical patient with severe issues, who MUST smoke daily (this is my only medicine). 14 grams is mandatory for some of us (referring to previous comment).
Harvest, you have never let me down & are wonderful! Thank you!! And Wyatt is awesome!!!
September 21, 2019
The dispensary is clean. I have been to this location 10 times. Most times, I have not had a problem. Continue to read if you wish to hear why ive rated them so low. Their staff has always been nice. Work at a weed shop, why not? They suggest to call ahead to reserve your items. Their inventory changes at a light-speed rate. My drive is about 25 miles, 35 minutes of driving, give or take. I called ahead twice and "reserved" items. When I got there the items were either incorrect or not there at all. This has happened on two occasions now. The first time I understand, it happens. However considering the very first visit, I recieved a package which the safety seal was broken. Twice Ive had problems getting what I reserved. Thats an hour drive minimum, and both times they said, Sorry we were busy. People are buying medications and selling it. This is why they now have a limit. I hope that helps. The prices are higher than anywhere else by a few dollars. So out of 10 visits, ive had 3 incidents plus a bum cartridge, which the manufacturer did replace. Not without having to go around Harvest, they were no help in the return process. The way I calculated thats a failure rate of 40%. 4 out of 10 trips have been a hassle, expensive and they tried to give me something different than I reserved. Their reserving or calling ahead policy is no good. Im not mad but I wont be returning anytime soon. Hopefully the landslide of recent negative reviews they can use to improve.
October 5, 2020
Highest prices in PA for same product. Dirtiest of all dispensaries I have visited so far.
March 4, 2020
If I could give negative 10 stars I would. I have been using this location since they opened. In the beginning they had friendly staff but now it's a cash grab, they don't care about their customers. To add to terrible service and mean front desk trolls, they never lower any prices. It is legalized drug dealing at this point. No one needs 14 grams of flower daily unless they are dealing it, yet the money grabbing company Harvest does everything they can to work around the system and treat people like ATM's and not human beings. Stay far away from this place.
May 27, 2020
Great staff around menu is great been to a lot of dispensary
September 28, 2019
I’ve been a patient gut over a year and I have visited many dispensaries on the eastern side of the Commonwealth. Harvest (which is the closest dispensary to my house) is by far the worse. I once purchased a gram of an Ilera strain and there was nothing in the container. I called Harvest (and went to the location to show them the empty container) and the manger laughed at me - she wouldn’t believe me. Ilera replaced the product when I wrote to them. I’ll go out of my way NOT purchase from this dispensary.
February 14, 2020
Professional, knowledgeable staff, convenient location.
November 7, 2018
This dispensary is brand new to the Reading area and has only been open for a little over a month or so. Because of this, they are short staffed with limited hours/days that they're open; they're also limited on the strains & amounts of flower they have on hand, therefore often selling out by the end of the week. With that being said, I've never had to wait more than 5 minutes to be helped when I went in. The staff are incredibly friendly and helpful. The pharmacist, Stephanie, is very knowledgeable and patient when I have questions. You really wouldn't know that this dispensary isn't fully staffed yet, except for the limited days they are open. If you're in the area and are looking for a bright, clean, friendly, knowledgeable dispensary to get your medicine, I highly recommend Harvest of Reading on 5th Street Highway.
October 12, 2019
This is the most expensive of the retailers. They barely offer any type of discount. Other places have much better deals.
December 3, 2018
Frustration. That is the feeling I got after leaving the dispensary a second time and getting home to find out that the leaf form was completely dried up. 1st visit was no different except I wanted to give them another chance. Shame on me... I contacted the dispensary about my issue and spoke to the manager who informed me that this has been an ongoing problem and that she suggests I call the manufacturer, 😒 or drive back there to return the product. Why sell the product in the first place if you are aware of the issue. Ironic thing is I could go to Allentown or King of Prussia and purchase the same product and it be fresh.Not going back. Other dispensaries are more than worth the drive.
October 12, 2019
More expensive which is odd considering they’re not the only ones around. They barely ever have any cartridges or flower - and no it’s not because they have so many customers. Every time I go I have to wait a while and no one else is ever even there..
October 20, 2019
Good service
October 3, 2019
Super helpful staff. Answered all my questions and then some! Very friendly and thorough. I recommend and will shop here again!
November 8, 2018
First time was good, second time had a horrible experience. I received dried out powder for my "flower" and the employee(not the pharmacist) told me to contact the grower. I explained that I didn't buy it from the grower I bought it from you and use an analogy similar to "if I bought bad wood at this place they wouldn't tell me to contact a timber company to make it right". I tried to explain to her that one of the containers had instructions for calling the grower, but BEFORE I COULD TELL HER IT WASN'T THE BRAND THAT WAS DRIED OUT...SHE SAID: "Well would ya look at that!!!(sarcastically) and HUNG UP ON ME!!! When I tried to call back they didn't answer. I grew in another state and am 200% that bud should have moisture and that countermeasures exist for that express purpose, like, "BOVEDA"(HINT) bags, or simply a humidifier. And I could see if I was belligerent, but I was asking questions and that apparently offended this employee to the point of hanging up.
Dispensary response:
Hi Mikey, we appreciate you taking the time to tell us about your experience. We are using the information in your review to improve our customer service, and please know we are working hard to expand our product selection and improve the quality as well. Thank you for your honest feedback, and we hope you will give us a third try in the future!
November 9, 2018
May 24, 2019
It’s a bit “clinical” as far as atmosphere is concerned, but the service there makes up for that big time! My only gripe is that they’re not closer lol. If you visit the Harvest, try the Joliet Jake sugar. You’re welcome. 😉
April 6, 2019
I got my medical marijuana card in November. I went to the cure in Phoenixville and had an awful experience. I came here and have been coming ever since. Everyone is very kind and helpful. The waits aren't long at all and you are able to call the day of to have medicine held for you to pick up sometime during the day. The only downfall is the prices and discounts provided by other dispensaries are much better. (: