Have a Heart - Greenwood

Great selection. Good prices. Knowledgeable, friendly staff. Always my first choice.

very helpful and friendly budtenders great prices close to my house

Bad return policy. Make sure they dont sell you things from the display case directly.

the staff is super friendly and the deals are phenomenal! I'm heading to the atm and coming back immediately!!!

Online order was simple and fast. Bud was top quality

Every Budtender is so nice and knowledgable! Their rewards program is awesome too- this is my new go to dispensary in Seattle.

The guy at the door started my visit with a smile, literally! Love it!

Great store w/ knowledgeable bud-tenders!

Heartless at Have a Heart I have been a medical patient in the states of CA and then WA for the past 15 years. Upon moving to Washington State, I had my medical records forwarded and received my prescription in September of 2010. I have been a regular customer of Have a Heart for the past 2-2 ½ years. During this time I have witnessed to collective move from a friendly, almost family, vibe (with employees inviting patients to collective hosted functions) to a profit driven corporation (prices have been raised, quality has dropped, and the needs of patients are neglected). Here is an account of my most recent, and presumably, last visit to the collective: In early July I went to the collective to procure needed medicine and left my prescription after purchasing my medicine. A few days ago I noticed my medicine was running low and began looking for my prescription (it is usually in my file cabinet), I suddenly realized that I may have left it at the collective. So I called them...and that’s when things got very interesting and my eyes were opened to exactly where the company’s priorities lie. I began by explaining the situation and was told that my prescription had indeed been left at the collective and that my medical documentation had been shredded. After overcoming my initial shock and processing how exactly I would go about obtaining my medicine I asked why my medical documentation had been shredded without any attempt to contact me? I was then told they called me on several occasions and were not able to reach (it’s the patient’ fault not the company’s), I felt this to be untrue so I inquired about which phone number they had used, after looking me up in the system she was forced to admit they had not called me or made any effort to contact me. I was then told that it wasn’t a problem because I would need to renew my prescription soon anyway (it’s the patient’ fault not the company’s), this was also untrue (remember my prescription was issued on 9/10/2010). I was then told that my prescription was not valid if it didn’t have an expiration date (it’s the patient’ fault not the company’s) to which I inquired about why the collective had been allowing me in and selling me medicine for the past 2 years. My inquiry was not responded to... My next question was about why they hadn’t tried to contact me via mail (my address is on the prescription, my state issued identification, and the application I needed to fill out to be allowed into the collective initially). I was told this would be a violation of Health Insurance Portability and Accountability Act (HIPAA) (it’s the patient’ fault not the company’s). Due to the nature of the work that I do, I know this to be untrue as well. In fact, medical records are required to be maintained for up to 6 years. Each violation of HIPAA, from my understanding, results in a $10,000 fine. I then expressed my frustration that the collective, with no posted disclosure or effort made to inform me, destroyed my medical records documenting my need for medicinal cannabis thus putting me into a position where I would need to obtain a new prescription, which under a law that was enacted in 2011 (remembering I was grandfathered in having received mine in 2010) would now require me to annually renew the prescription and pay any fees associated with this. I was told ‘why didn’t you call us earlier to tell us you had lost it?’ (it’s the patient’ fault not the company’s). I am saddened that as a state Washington legislators have decided to eliminate the medical market, forcing patients to pay higher prices for lower quality goods through the state’s recreational market. But the fact that established medical providers are treating their patients with such disregard is actually frightening, I am without my medical documentation and the managers of Have a Heart are not even returning my calls to address the issue (it’s the patient’ fault not the company’s). Considering the volume of medical providers in the Seattle area, I would strongly encourage patients to take their money elsewhere in hopes of actually promoting compassionate caregiving in this industry and protecting this sacred plant which we all love.

They are absolutely hands down my favorite rec shop ever! 💚youguys!

Great store with excellent selection, and awesome staff!

My visit to the Greenwood location was my first experience with Have-a-Heart, and I was VERY impressed! The store has a huge selection, beautiful displays, a nice atmosphere, and (most importantly) a friendly, knowledgeable, and professional staff. This is definitely my new go-to shop!

The Greenwood location is a favorite for various reasons: 1) Location 2) Selection 3) Staff 4) Prices Yes, it sits on a very busy corner in Greenwood. BUT, this may be a reason why the lines/crowds are much better than other locations. For those living in the surrounding community, the lack of parking is also a blessing in disguise. Also, if you do drive a vehicle, there is plenty of free parking next door at Fred Meyer. Plenty of bus stops in the immediate area as well. The staff is awesome for both newbies and experienced shoppers/users. Very patient and knowledgeable on many fronts. Security personal are cool and not uptight! The stock/selection is usually on point with good prices. As always, bring cash. Simply an awesome company that flies under the radar compared to other highly publicized dispensaries throughout Seattle. Standing ovation for 'Have A Heart'

I love coming here for my friend Sam! They always treat me with respect. My friend is in a wheel chair and it's hard for her to get the meds that she needs. They know me by name and know what my friends wants and needs are. They're always so nice and helpful and make me feel like I'm a friend and not just a customer. It's truly great here. I'd come back if and when I want to get into cannabis for myself but I'll keep coming for my friend in need. Thank you

this is by far the place i've been it has become my favorite place to shop

I've been going to Have a Heart since I owned my late 2014. The service has always been extraordinary with a knowledgeable and friendly Staff. Their weed is absolutely top shelf! I can easily say I know where to get some of the best weed at competitive pricing in Seattle. 9/10

OK prices, friendly staff.

I had a great experience, the people are friendly and helpful a very knowledgeable and helped me find exactly what I needed. Keep up the good work and I will keep buying.

Great staff great selection :)

I noticed this new gem open up in the heart of Greenwood. I am so glad Have A Heart is recreational now in this neighborhood, when talking to the budtender I found out it is also going to be hybrid medical designated so patients can access their meds here in the near future :) !! It was really inviting, the staff was educated on what they were selling. It was all new and shiny on the inside, I like the feel! It is going to be my GO TO store. Keep up the good selections!

I've been working with Have a Heart for a few years and ive never been let down....not once. Always friendly, always knowledgeable. I've tried others, and continue to come back to Have a Heart!

Have been coming since I moved to the greenwood neighborhood. Awesome staff, with a great selection. Love it and its my go to shop from now on.

Great place. Knowledgeable staff really helped me figure out what I was looking for. Just wish they had more than one pipe for sale.

This is my second post. Update they still rock. Secretly I've gone to some other shops but I always come back to have a heart. They have the best quality bud I have ever had in my life and I would like to call myself a Weed connoisseur. I would recommend this place to anybody and everybody I recommend that based on prices especially based on quality and especially based on the customer service! Just give them a try I'm sure you'll be back.