Have a Heart - Belltown

Rude customer service all around from the security guards to the “budtenders”. Asked for two different strains even by the brand name and the guy still pulled out the wrong ones. Then proceeds to try to up sell me after multiple times of saying no. Will not be coming back and would never recommend this place.

This was my first time legally buying and the employees were super friendly and showed me around the whole shop! It was pretty early in the morning so it wasn't very busy. They helped me pick out a perfect cartridge for my pen and some tasty prerolls. An extra preroll was added to my list that I didn't know about until I was paying, but who can be mad at trying a new strain? I loved this place!

Good selection, helpful budtenders, and good neighborhood. The general staff help while I was browsing left a lot to be desired. I was a first time user and the employee I worked with wasn't very helpful and offered minimal guidance and advice. He wasn't unpleasant, just not very helpful. I enjoyed my visit, and would shop there again.

1. I agree the music is a put off. Mechanical techno not appropriate for a Cannabis shop. Save it for the dive bar 2. Online ordering is great if you know what you want, but info on each strain is absent 3. I was there on a Saturday afternoon: crowded, noisy, and not enough bud tenders out on the floor to help with the wall of Premium products (an amazing display, sometimes confusing as the identification cards were not consistent with the product actually on the shelf) 4. Lots of variety and apparently extensive inventory according to the online site, which you can use on the pair of computers in the shop for this purpose 5. Net impressions are to go on a quieter day, have a conversation with a bud tender and see if their knowledge matches their inventory

Dale at the checkout is a ROCKSTAR!! This place has very friendly staff and a beautiful atmosphere!!!

slowwwwwww even when noone is in line

everything test

I've shopped here many times and was always treated nicely until recently. I was blown away by how rude this gal was to me as she was really put off to have to enter my medical card information. Her "service" was profoundly unprofessional and will result in me never returning. This is where I would take my friends from out of town, we shall go elsewhere, thanks to grumpy pants.

The staff was so RUDE! We traveled miles to come to the high rated establishment . Do not waste your time traveling here . I wish I would've gathered the names of the two rude women that I encountered . Our state is working feverishly to make medical marihauna available to patients . I would hate to have any staff like this representing what we have worked so hard to accomplish ! Shame on you ladies !

Great place! Always my second stop after checking into Hotel while visiting Seattle. Very friendly employees.

New leafly online ordering is trash, please return to old system or better,

I’ve been here a few times and I’m always confused when reading reviews because I have never had “great service”. It’s fine but the bud tenders never want to actually talk through my needs and help me find something. It’s usually a 2 minute “well I like this, get this” and then they run off. I didn’t leave a review on my first visit because I hate to give s store a review on one person but I think 3 times is enough to make an opinion. If you want good bud and don’t need help, they’re perfect. If you’d like to discuss your options and figure out what may be best, try another store.

Huge selection and friendly, knowledgeable staff.

I came in asking for an indica cartridge (the regular ones that screw on to a vape pen) and the guy shows me 3 kinds; I pick one, go home and find it doesn’t fit my pen. It’s an airopro that requires another $45 pen package. They wouldn’t take it back as it’s not defective. Well why present 3 cartridge choices of a specialized pen then? You trying to rip me off? A brewery doesn’t only display beer that only fits one type of growler

They are very friendly, and answer all of my questions. I always find what I’m looking for.

Poorly organized, poorly displayed products overall. There were a few consistently good brands. However, they were all thrown together on the wall like a fast food menu. Seems corporate and more like a fast food restaurant than a cannabis shop. Better than other shops that do not even display the product, but little to no thought put into selection, variety, or quality. From my perspective, it seems like their buyers do not spend much time meeting with different growers or middle people asking the right questions. The location has served as dive bars in the past. The store seems to have retained that dark, dank, Belltown feel. If you don’t know much about weed, genetics, original landrace strains, growing methods, etc, then Have a Heart Belltown will suffice for your needs. Disclaimer: First-time visit.

I love this location! My only gripe is the music. It's too loud & maybe you should think about playing some jazz. Music is for ambience & shouldn't overpower. The staff is great & very helpful.

HUGE kudos to budtender Kitty - that was the best customer service experience at a dispensary I've ever had. I was in a big rush and she had me out the door in 5 minutes with what wound up being fantastic quality pre-rolls. The cashier Katie only added to my great experience, she was polite and friendly and helpful too. The next time I'm in Seattle I will unquestionably return here.

Convenient to Belltown residents, chill atmosphere and online ordering. Large selection of edibles.

Felt so rushed when I went. Cashier was not friendly. Budtenders were slammed but we’re friendly.

My favourite spot

Have a Heart - Belltown is my favorite store in the Have a Heart empire, and with good reason! The budtenders are friendly and knowledgeable, and they work hard to get you your weed post haste, even during their busy hours. Plus, the two times I've had to exchange a vape cartridge, they did so with nary a problem, which is more than I can say for other pot shops in Seattle. I'm a regular at the Belltown location and would recommend it to anybody who wants an inviting experience and amazing selection.

This is one of the best dispensaries in Seattle. Always busy, but well worth it.

I love this shop! it's only a block away and the budtenders are friendly and kind. The only gripe I have is the music totally sucks and ruins the whole atmosphere.