The staff is unbelievably awesome, I have been in the customer service field for over 15 years and this team at Have a Heart is the best. JR on my last visit recommended a topical product, butterfly effect 4:1 for my knee pain and man oh man has this been a life saver, I can actually sleep at night no pain. Thank you

Ratings and reviews of Zen Leaf - Cincinnati
The employees are very knowledgeable and ready to assist. I’ve never had a bad experience or recommendation from here.
Have a Heart Cincy is my new favorite dispensary. Not only is their product selection great, but they also offer good prices and excellent service. My only critique is that the inside waiting area could have better social distancing cues in place. Most people waiting were respectful and wore masks, so it wasn’t a big deal when I was there. But, it could still be helpful in the future.
Love the atmosphere when you walk in the door and all the workers are awesome to deal with especially JR and Brooke, both were super knowledgeable and answered all of the questions I had, definitely recommend checking them out.
As always greatest customer service. Staff is always very knowledgeable and very helpful especially JR, and Darius truly make it a comfortable, informative visit every time and would recommend them as the best in town. great inventory of the best medicines available and very affordable
My first visit to Have A Heart Cincy with David helping me, was perfect! I couldn’t have asked for someone more knowledgeable and professional. All staff made me feel welcome and I can’t wait to go back! Thank you!
J. R. Has been so helpful knowledgeable has taken the time to explain all of the different products,has not once made me feel rushed. I definitely recommend Have a Heart Cincy..C-twins..
Great flower and great customer service from Candace! She knows what she is talking about!!
Been coming in for sometime now. Every time I come in staff very friendly. I would recommend this place to anyone. Thanks JALAL for your knowledge and professionalism!
Lindon, is definitely knowledgeable on product. We spoke for about three minutes, told him how super particular I am, and he pointed me in the right direction. Very fond of bud-tenders, building rapport w customer. Preciate your help!
I want to thank everybody on the staff here for making me not feel so nervous, taking the time to explain everything I had questions for, and also suggesting things and sharing their knowledge. This is the best dispensary in Cincinnati.
Hello! Have A Heart Cincy is #1. With the great customer service from David and wonderful product, prices, and staff. There just is no other place to go! Thanks David and Have A Heart Cincy! See you next time!😷💏 This couple represents me and Have a heart!I Donald Lee
dave was great!!!
The entire atmosphere was completely different than any other dispensary I have been to. I worked with JR and he made the experience enjoyable, informative and easy. The selection is unbeatable and I’ve found the dispensary that I will be going to from now on.
Cici and the whole team are always very friendly and informative!
Been a few months since was in and was having issues with a pen product knocking me out well, but leaving me Groggy in the AM. JR recommended Cokoh Crush Hybrid and experience was drastically improved. JR - Keep rocking. See you in December.
Candice was just amazing. Great employee and just awesome to hear her recommendations. She is the reason for my return. I have been to many and felt the best in your place. Please thank Candice for me,
more of a selection then last place I went to. Staff was educated and very friendly Ci Ci was very nice and helpful.
Very quick, great service.
I liked the Aesthetics of the dispensary. It was clean and I only waited ~8 minutes to go back as a new patient. I believe it was Paul that helped me and he did a good job. The thing is that I wouldn’t go to a dispensary because I want to like the way it looks or because I liked the customer service, I go to a dispensary because I want top notch product. If I go to a dispensary for my medicine I expect the medicine to be right. At around 40$ a tenth there is no reason whatsoever I should be getting stale medicine and that’s exactly what both of the tenths I bought contained. Both strains turned to dust in my grinder. The half of shake I got for 50$ was in better condition. It’s going to take a heck of a special for me to take the risk of spending my money on what could be old stale flower again. My two cents and your mileage may vary.
Everyone is so friendly, and educated on cannabis products. Love coming here!! It's extremely clean, and comfortable.
David was great! Very helpful and listened to my thoughts, and provided items that fit my needs. Thanks!
I love seeing David each time I come.
by far the absolutely the best customer service and caring staff I have ever seen.