I was super excited to experience deli-style flower shopping but once you get pass the well lit and comfortable lobby area with friendly intake/receptionist and move to display/purchase area it gets really dark and dank (no pun intended teeheehee) and it was confusing for me because it was so dark - lighting was off (I am a visual person). My bud-tender had just gotten back from vacation so maybe he was jet-lagged but he was not customer service oriented at all. He did not give me a tour (it was my first time), and when I asked him a question about if they had a particular item on stock, he asked me if it was on the menu, so I was not sure if he was asking a question or making a statement. Overall, I love the receptionist and the lobby area; not to crazy about the bud-tender (they all looked so unhappy on this day) and the product floor area, it did not stimulate my visual sensory, lol. I might go back if I am in that area to see if I may have gone on a bad day, but would request a new bud-tender and not the guy with the raccoon hat.