Hey there Oreokush2019. We are sorry to hear that you had a negative experience in our dispensary. Customer experience and satisfaction is something that we value highly at Herbology. While we do offer a 5 point credit for reviews it would be clear if we did not have an experience that our visitors found approachable and enjoyable. We welcome you to reach out about your experience and write an email to firstname.lastname@example.org to give specific feedback about the situation. Thank you.