Ratings and reviews of Herbs House
(53 reviews)
4.5
Quality
4.4
Service
4.3
Atmosphere
Reviews 1-24 of 53
Herb's House is my favorite dispensary in Seattle. Friendly and knowledgeable budtenders, products I love, and they fulfill their online orders quickly, but I still feel like I can ask for additional items without being rushed out the door.
March 31, 2022
A Class Act. This is by far my favorite place in WA to shop! So many dispensaries are bare bones, cold, and/or sterile that you feel awkward, just get in and get out fast. Herb's is the opposite in the nicest way. The shop's lay out is very homey; encouraging you to get comfortable, peruse the selection and take your time finding something new. Staff are tremendously helpful. IF I had to make a criticism it's that the selection of flower relative to other products has gone down over the years, but if that's what the market demands so be it. Thanks to Herb's, I genuinely enjoying visiting when I'm in town.
Dispensary response:
Thanks for the feedback - We appreciate you & look forward to seeing you next time you're in town!
April 11, 2022
May 19, 2020
Stopped in for a preroll after spotting the green awning from the street. I was greeted by a friendly staff and a relaxed atmosphere. Max gave me some great suggestions!
May 6, 2019
Great weed and the folks working there are always chill. Brought my girlfriend, from out of state, and said the inside felt “less illegal” than Have a Heart
February 18, 2020
Love this place. Haven’t had a bad experience since first going four months ago. Everyone is hella knowledgeable and friendly, and more then happy to explain or answer questions. The atmosphere is chill and I’ve never felt rushed.
December 31, 2017
Although a smaller shop, Herbs has a lot to offer. The staff is always really friendly, patient, and knowledgeable, and selection is great. I never know what I want when I go in, but I'm never disappointed with what I walk out with. I love the bud tenders - they will spend as much time as I need helping me decide without acting like my questions are dumb or I'm taking too long. I think it's because they're genuinely passionate about the products they sell and their customers.
September 23, 2017
I shop here regularly for the great selection. The staff steer you in the right direction most of the time, and definitely are knowledgeable about all the products they offer. The flower selection is pretty large, with lots of quality strains and growers. Doc and Yeti and Downtown Cannabis Company are the best value in my opinion but Secrets Gardens of Washington is the best bud in the shop. Lots of edible, concentrates, etc. as well - all together a great shop. Not on the low end of price, but you can shop cheaply if you need a with daily specials.
October 26, 2018
First time to this place and I was skeptical from some bad Yelp reviews I'd read. Have to say though that they have a great selection of CBD products, good prices, were super friendly and knowledgable. With all the big stores going in that feel like they are trying to be tourist destinations, and have staff that don't seem to know the products, I really like that this place is more small and homey. I'll definitely go back.
November 9, 2018
Awful. I've shopped here 5 or 6 times. It is near my house but extremely overpriced.
Tonight, I tried to buy an 1/8th. I am 21 from Oregon and they would not accept my LEGAL STATE ID. One that I use all the time to buy liquor and cigarettes.
Shop here if you like extremely expensive weed and condescending cashiers. Ridiculous and insulting. Never coming here again.
September 8, 2018
Friendly and helpful staff, homey atmosphere, good products, senior discount on already good prices! I don't think it gets better than this for me. A staff recommendation of a sativa tincture was appreciated, and continues so, with my usage.
June 15, 2018
Always really friendly! This little neighborhood pot shop is packed with great products.
April 26, 2017
Herb's House is one of the best rec shops in Seattle, the reason being the staff.
While other shops post bouncers at the door, put up a goofy night club atmosphere and charge through the nose, Herb's staff is chill, laidback, knowledgeable and friendly.
There is always a good deal sommewhere in the store, and the atmosphere is more like a cofeeshop or library than the illicit liquor-store feel you get from a lot of other pot shops.
January 4, 2018
I am beyond disappointment. I purchased their sour diesel ice wax at $40 a gram only to find out that it was hard as a rock and unusable. I’ve been trying for weeks to resolve the issue, but they resorted to hanging up the phone with nothing else other than the shrug of a shoulder.
Incredibly rude on the phone.
Inconsiderate.
Terrible customer service.
I’m super bummed because the dude that originally helped me in the store was delightful.
I don’t understand why they don’t just resolve the issue-make it right and move on. Instead, they just want me to move on, $40 out of pocket. Ugh. :(
September 11, 2018
Loved it! Super welcoming and straightforward
September 27, 2017
Cute little shop with pretty good selection of all products and prices. The budtender who helped me was helpful and knew about the products. Not much more I could ask for except for better prices but then again this is right inside seattle, I'll be honest I'm used to prices being slightly lower outside the city..
January 12, 2017
This place is a throwback to another era it seems. It's in an old house off the beaten path, kinda like an old world apothecary. The service was really good. I was really happy with the variety, choice of selection, and the overall quality off weed.
September 7, 2018
Always a pleasure shopping here!
November 14, 2015
This place has quickly become my new go-to, even over home delivery. I've never checked out the whole cafe aspect, but I like the feel of the place; I always pass other people coming and going who I'd never suspect smoked from the way they dress and act, and we always smile and exchange hellos.
It's full of awesome stoner humor and references, but the place doesn't feel like "a place where you buy drugs" - and honestly, that's the feel I've gotten at every other shop I've been to. They seem narrowly and exceptionally suited to both professionals who use casually and new users who are looking to experiment without feeling uncomfortable about the whole experience, or need a little guidance.
As a relatively new user myself, I appreciate both the vibe of the place and the attitude of the staff. I've been in Seattle so long I've forgotten what employees who talk to you out of more than obligation are like, haha. These folks are always both really friendly and happy to help. I went in today after a tooth removal, and two of the guys behind the counter chatted with me for awhile despite the slurred mess I made I talking. They recommended I try a cannalope kush blend they had in, and I'd happily mention their names, but this stuff is so good I totally forgot what the guy said they were.
The prices are decent, especially on many of the pre-rolls. There are ways and places to get a little cheaper, but honestly, the price difference is generally the 9.6% sales tax between HH and other shops. If I was really scraping I'd try elsewhere, but other than that they have a good rotation and are real with you about which ones aren't as good. Between the atmosphere, friendliness, and not getting recommended crappy stuff just to move stock, they've exceeded other shops I've tried by enough to be my regular source.
March 9, 2017
When I moved to this neighborhood, one of the perks was knowing that there was a pot shop a couple blocks away from my house. What I wasn't expecting was the amazing service I receive every time I walk through the doors. I've gotten to know some of them and they're always so helpful when I can't decide what I want, and they're always really informed about all of the strains. I've definitely recommended friends to go here.
August 11, 2017
A bit crowded but that will happen at a busy busy location! Always happy with whatever the budtender reccommends!
July 12, 2017
To be honest, my experience was very good, but I paid far more than I should have for a pair of (I'll be it high quality) pre-rolls.
September 8, 2016
Walking into Herbs House is like discovering that your best friend has a pot dispensary in their spare unit.
You can curl up in the cozy chairs and look over their menu. If you are feeling more social you can ask their friendly bud tenders for a great recommendation.
I hope that they are around for a while. They are one of my favorite places to take out of town guests.
October 18, 2016
I started going to Herbs House because it was only a few blocks from my house, but I've gained many more reasons to love this place. The budtenders are always helpful and friendly enough for me to know most by name. Selection of products is great, and they've never run out of my favorite infused drinks. Good to see this place hasn't lost a bit of its friendliness and charm since it was just a tiny medical dispensary in its upstairs attic! <3
April 23, 2016
staff very helpful. multiple registers makes getting on your way easier. small space though.