
Ratings and reviews of High Profile - Grand Rapids
(8 reviews)
3.6
Quality
3.4
Service
3.5
Atmosphere
Reviews 1-8 of 8
March 11, 2026
The product provided was over six months old and unusable.
When I raised this with Danielle, she claimed I was responsible for not inspecting the item, despite the fact that it was brought directly to the front desk without an opportunity for prior review. Although Danielle and Hannah were aware of the quality issues, I was only offered a $25 credit when i spent 150$. This is the worst dispensary in grandrapids! When I called the store and a different customer was very upset and yelling. This place sucks!
September 9, 2023
First when the budtendwr brought my order out and the price didn't not make sense what do ever. It told me $84 as my total with a 15% of discount and the price they tried to chard me was $99. The $84 was crossed out and 99 was written in. I explained several times why I was confused but she kept saying it's right like she wasn't understanding what I was even trying to say she just kept dismissing me until she finally understood the 8th time I explained why that price doesn't make any sense. Then I got my change and receipt. I have them 5 $20's which a $100. Sure enough the receipt says I only gave them $90. I went back in to let them know I'm missing $10 and that the receipt says I have them $90 but I know for a fact I only took $100 out of my bank.... so the manager gave me a look and then said "alright im going to go count that drawer down." I completely understand that. I do not understand the attitude and the reason I waited 30 minutes to get my change that they miss took. Just an awful awful experience for this being my first time at this location and I frequent dispensaries quite a bit so it's safe to say I will not be returning to this one.
July 10, 2023
This has become my favorite spot! The workers are the besz-neez!
Dispensary response:
Thanks for the shoutout to our stellar staff! We look forward to serving you again! 🙌
July 11, 2023
Only gave me half of what I ordered :(
Dispensary response:
We'd like to hear more about your experience. Can you reach out directly to us at info@highprofilecannabis.com? Thanks!
July 11, 2023
August 19, 2022
management is awful for an industry thats so progressive its sad to see... there are so many other dispensaries around!, just go somewhere else weed was expensive and mid at best... i hate writing this but damn...
Dispensary response:
Hi, we'd like to hear more about your feedback. Please reach out to us directly at 411@highprofilecannabis.com. Thanks! 🙏
August 25, 2022
July 28, 2022
The people here know so much about their products it's crazy! I asked for certain strands for certain things and they knew exactly what I needed! absolutely love this place! the staff is phenomenal!
July 8, 2022
The lady who helped us was fantastic! We went back because of the service and the same lady helped us again. She remembered us and really took the time to give us a through shopping experience.
Dispensary response:
Sounds like you had the full High Profile treatment! 😊
August 24, 2022
February 11, 2022
Best place in town!
Dispensary response:
Music to our ears! 🎵
April 28, 2022