High Profile - Grand Rapids

The product provided was over six months old and unusable. When I raised this with Danielle, she claimed I was responsible for not inspecting the item, despite the fact that it was brought directly to the front desk without an opportunity for prior review. Although Danielle and Hannah were aware of the quality issues, I was only offered a $25 credit when i spent 150$. This is the worst dispensary in grandrapids! When I called the store and a different customer was very upset and yelling. This place sucks!

First when the budtendwr brought my order out and the price didn't not make sense what do ever. It told me $84 as my total with a 15% of discount and the price they tried to chard me was $99. The $84 was crossed out and 99 was written in. I explained several times why I was confused but she kept saying it's right like she wasn't understanding what I was even trying to say she just kept dismissing me until she finally understood the 8th time I explained why that price doesn't make any sense. Then I got my change and receipt. I have them 5 $20's which a $100. Sure enough the receipt says I only gave them $90. I went back in to let them know I'm missing $10 and that the receipt says I have them $90 but I know for a fact I only took $100 out of my bank.... so the manager gave me a look and then said "alright im going to go count that drawer down." I completely understand that. I do not understand the attitude and the reason I waited 30 minutes to get my change that they miss took. Just an awful awful experience for this being my first time at this location and I frequent dispensaries quite a bit so it's safe to say I will not be returning to this one.

This has become my favorite spot! The workers are the besz-neez!

Only gave me half of what I ordered :(