well, after this last purchase, i am not very happy. i had ordered about $100 dollars of stuff, but it was the way the clerk tricked/dunned a friend into purchasing something i did not order and now refuses to return the product for what i really wanted that upsets me. i am in a wheelchair and in pain and due to cancer, now in remission, but have lost the use of my voice so rely on a friend to do things for me, sometimes allowing her to run errands w/o me going along. this was one of those times. I have been using a product of theirs for some time, a dragon balm, which has helped with the pain. i had already purchased the jars of balm and had even purchased a roll-on stick version. however when I realized that for 15.00 you could get 4 oz. with the jar vs 3.5 0z in the roll-on have opted to go with the jars. as a senior, i need to watch the money. so i was pretty p.o.'ed when the friend returned with no jars but a 3.5 roll-on, priced at 35.00. originally i paid 15.00. I am not happy with this shop because she wasn't told about the price increase and didn't know that i had already decided that the 4 oz jars for 15 as opposed to the 3.5 oz. roll-on for 15, was a better deal. plus i don't like the way the roll-on works, still have the first one and hardly use it. of course now that it has increased in price for 35.00, feel i was ripped off. it is the same product, the same potency but when the girlfriend called them, they said they could not accept return products. i have not even taken it out of its box. i think they handled this badly--so what can i do, i am out 35,00. returning to this place will be one thing i won't be doing.my next option after this complaint is filed is to find another source for the dragon balm, a place that won't cheat the customer.
Island Herb - Whidbey Island
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About this dispensary
Island Herb - Whidbey Island
Welcome to Island Herb. We’re a 21+ recreational and medical cannabis retail shop located on the south end of beautiful Whidbey Island, Washington in the town of Freeland. We’re firm believers in the natural medicinal and recreational value of cannabis. That’s why we offer the highest quality cannabis products, and present them to you with expert knowledge and a friendly smile. Whether you’re looking for flowers, pre-rolls, vapes, edibles, tinctures, drinkables or concentrates, we have the goods to give you the experience you’re looking for.
- 5565 Van Barr Pl, Unit F, Freeland, WA
- call (360) 331-0140
- Followers: 161
- cash
- License 413727
- ATMStorefrontADA accessibleVeteran discountMedicalRecreationalVeteran owned
Hours and Info (PT)
store Info
Ratings and reviews of Island Herb - Whidbey Island
Friendly budtenders, great selection, excellent recommendations, and they always have time to educate and answer questions. I love all my local stores, but this dispensary will always be my first choice!
I love Island Herb. The staff is helpful and friendly. If they don't have what you're looking for, they can recommend something you'll like.
Last time I was in I was treated like more of a burden than a customer. Feels like every Budtender who gave good service has left or been dismissed, no familiar faces anymore. I won’t be back.