well, after this last purchase, i am not very happy. i had ordered about $100 dollars of stuff, but it was the way the clerk tricked/dunned a friend into purchasing something i did not order and now refuses to return the product for what i really wanted that upsets me. i am in a wheelchair and in pain and due to cancer, now in remission, but have lost the use of my voice so rely on a friend to do things for me, sometimes allowing her to run errands w/o me going along. this was one of those times. I have been using a product of theirs for some time, a dragon balm, which has helped with the pain. i had already purchased the jars of balm and had even purchased a roll-on stick version. however when I realized that for 15.00 you could get 4 oz. with the jar vs 3.5 0z in the roll-on have opted to go with the jars. as a senior, i need to watch the money. so i was pretty p.o.'ed when the friend returned with no jars but a 3.5 roll-on, priced at 35.00. originally i paid 15.00. I am not happy with this shop because she wasn't told about the price increase and didn't know that i had already decided that the 4 oz jars for 15 as opposed to the 3.5 oz. roll-on for 15, was a better deal. plus i don't like the way the roll-on works, still have the first one and hardly use it. of course now that it has increased in price for 35.00, feel i was ripped off. it is the same product, the same potency but when the girlfriend called them, they said they could not accept return products. i have not even taken it out of its box. i think they handled this badly--so what can i do, i am out 35,00. returning to this place will be one thing i won't be doing.my next option after this complaint is filed is to find another source for the dragon balm, a place that won't cheat the customer.
Island Herb - Whidbey Island
Ratings and reviews of Island Herb - Whidbey Island
Friendly budtenders, great selection, excellent recommendations, and they always have time to educate and answer questions. I love all my local stores, but this dispensary will always be my first choice!
I love Island Herb. The staff is helpful and friendly. If they don't have what you're looking for, they can recommend something you'll like.
Last time I was in I was treated like more of a burden than a customer. Feels like every Budtender who gave good service has left or been dismissed, no familiar faces anymore. I won’t be back.
The staff was friendly helpful and gave great service.
Love this place! Staff is extremely helpful. Great variety of products.
Still my favorite shop, even if I'm biased because I live on the Island. Awesome variety of products, super friendly staff, and a chill atmosphere.
The staff is always friendly, helpful and knowledgeable. Good variety!
Best store on this island!! They know there products and alway helpful and help me find exactly what I need.
Nice chill spot & good deals
They literally refused to let me return a defective unit just because they didn't want to give me my money back. don't go here, they will rob you
favorite place to go. everyone is super nice and attentive.
Always friendly, knowledgeable and the best place to go on Whidbey Island for you marijuana needs! #420life
extremely satisfied by my visit always an awesome time to visit some people 😉👍
I really enjoy going to this store, two years ago when I turned 21, I went here on my birthday and I have been going ever since. They are so helpful and they know exactly what you're looking for.
The past 3 months it has seemed like the employees don’t like interacting with certain customers including myself. Most the time I feel rushed and Un-welcomed. It’s the only good pot shop on Whidbey Island so I’ll keep shopping here but smh
Great budtenders, easy location for parking, good selection. Maybe a bit pricier than off island but what isn't and not much more $. Overall a great shop!
This is my go to place on Whidbey Island! Extremely friendly staff with great knowledge and excellent recommendations! Tell them how you want to feel and let them help you. Great place to chill out as well and wait for your friends to shop. They have a very comfortable couch area and a really neat vibe.
Love this dispensary.
Best shop and staff on the island! My only concern is the lack of strain/edible information in the menu such as % of THC and CBD strains rate at to know before you buy and make it easier for people to know what they want before hitting the shop. Just my two cents
They always have a great selection here. Very knowledgeable group of people. Love the Happy Hour deals!!
Great location and awesome budtenders!
My favorite place to shop! Great variety and friendly staff!
One of the nicest shops we've visited in the States. So happy it's close to our new home on Whidbey Island. Incredibly friendly and knowledgeable staff. Oh, and dog friendly? Absolutely! 100% a win on all counts in our book.