56 Reviews of Kush21 - Pullman
4.6
Quality
4.6
Service
4.6
Atmosphere
April 2, 2024
Gotten a few products from here and same with my friends and they’ve been good but last time my friend went he ended up getting a cartridge which failed the bubble test, had a company I couldn’t find online, no statements about unlawful outside Washington state or about being habit forming or lowering your ability to drive, no pesticide information, no extraction details, no percentage of thc/cbd, had appealing cartoon images which is illegal, no information about the grower or producer, and no child safe packaging. Everything I listed is required by Washington state law. Most likely a fake cartridge which could be unregulated which can have vitamin e acetate in it which can detrimental to your health like causing EVALI.
October 19, 2025
Would leave zero if I could. Most of the tenders clearly don’t smoke, as they sell you the most mid of all time. Second, they often purposely try to sell the stuff that’s been sitting on the shelf for a long time, which is dry by the time they sell it. Worst dispo in Pullman.
April 27, 2025
Shopped here many times.
Consistently impatient staff.
Online menu often shows products not in stock.
Suggest tipping at cashier after poor service.
Much better customer service and products elsewhere.
May 19, 2024
thanks to Joshua and Colten i got exactly what i was looking for and got great service from both of them.
August 30, 2023
Kush 21 is the BEST dispo in Pullman. They always have amazing deals and low prices! Angie is the nicest bud tender. She always recommends the best products! Love the little green hut
June 25, 2023
Getting good service there depends on which shift you get. I've been a few times and for about half of them I really enjoyed the experience. The workers were helpful and kind. the other half it felt like the workers would rather I turn around and walk out without purchasing anything. Quality of products there makes up for this however.
January 19, 2023
All of the staff on duty around 12:50 today
ROCK ... They were all amazing knowledgeable helpful and kind
I shop here all the time .. Best staff since I have been shopping here !!!!
Thank you everyone much love
Sunshine ❤😁
Kush21 is a pretty good little dispensary !!!
December 4, 2020
I’ve been going here since they opened Kush21 in Pullman. Ever since they got new management the customer service has gone down the drain. This most recent time the budtenders looking totally spaced out/too high just sitting by the door ignoring customers. Lately when asking for products they suggest and try to push the low grade quality items and ignore what I’m asking for. Overall the staff do not interact with customers much anymore and it has changed the environment of the store for the customers.
August 28, 2019
Recently went into kush 21 with my friend. He noticed they had a case with products marked down from 30% the original price. Most of the products in the case were worth $40. When you enter a dispensary often times you miss the tiny details til you get home. Once my friend and I arrived to his place, we noticed the oil he bought for $25 (originally $40) was a year and a half old. We immediately went back to try and work some solution out. My friend explained the situation to the manager at the time, Jen. Her response was the most unprofessional behavior I've experienced in any retail store. I would be embarrassed to have her working at a dispensary if I owned one. She rediculed my friend for not noticing the date and offered nothing. She admitted that most of the products in the discount were over a year old. She didn't even offer a discount. He was upset and she offered to call the owner for him. While on the phone, my friend and I were discussing never coming to the store. While the phone was ringing, Jen looked at me and with a raised voice criticized me for speaking my opinion in front of her. Everything was worked out in a way but if you want to go to a dispensary and not feel like you're being manipulated into buying expired product, DONT EVER GO TO KUSH 21. KUSH 21 is an example of a company that wants you to believe they're apart of cannabis culture but in reality they are a company that only cares about profit.
October 2, 2020
I like that they know what I like and try to help me find the best.
September 30, 2019
Sarah and Alexandria knew a lot about all of the products & knowledge about the growers. overall both super friendly and made the experience better
May 11, 2019
Jenny was super knowledgeable about indica strains and growers. Jenny took extra time to really find out what we were looking for, and find the best strains for us. Best experience in a long time, and I do shop around. I will be visiting Jenny again.
January 22, 2019
Kush21 is handsdown the best dispensary in the area. Look no further than the weird-looking green industrial box on the corner of stadium and grand. Park in the back by the shady railroad tracks, under the reconverted carwash, or by the delicious Emerald Chinese restaurant and enter into Puff-the-Magic-Dragon's Smoke Center. They offer a wide selection of oz's and the budtenders (Rae, Jenny, Tommy) know what you need. Daily deals and happy hour are an awesome way to save your green.
April 22, 2019
Favorite place to buy from!Thomas is a fantastic budtender.
February 6, 2019
Today was my 21st birthday so I decided to head to Kush21 to see what a dispensary was like; I was greeted by a friendly staff that wished me a happy birthday. Karl helped me find a great couple strains for me after we discussed what effect I was looking for. During the process Karl educated me about cannabis with some scientific terms that I never knew of, but it made for a educational discussion. On top of all that I received 10% off for it being my birthday, I'll definitely be coming back!
September 1, 2019
great!!
January 5, 2019
Always lots of options with friendly staff to help you out:) Rae was a great help my last trip in!
January 20, 2019
Tim was very knowledgeable and very helpful I look forward to continuing business with my new favorite place!
September 3, 2018
christina is a bossssss itnwas easy and fun to go in and buy!!
January 25, 2019
Jenny helped me get some dank dank! Super great place!
December 23, 2018
Staff is always helpful. Rae and Thomas are constantly on point with what I'm looking for.
January 13, 2019
Always have great recommendations and deals. Rae was super helpful
January 10, 2019
love my shop, Ashley is the best
January 11, 2019
Rae was awesome